Account Coordinator

 Join our Sales team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day. 

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! 

Position: Account Coordinator, Osprey 

Department: Sales 

Work Location: Cortez, CO, Hybrid (work 3 days onsite) 

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. 

What you will be doing:

The Account Coordinator focuses on managing an identified portfolio of Specialty Independent outdoor retails, and key accounts, to both support and increase sales through exceptional service. Responsibilities include detailed processing and follow-through of orders &  reporting, closely monitoring monthly forecasts & sell-through performance while determining opportunities for additional sales growth. The  Account Coordinator also provides analytical, admin, and order management support to the Sales Manager and territory reps . The Account Coordinator is an Osprey product expert - maintaining product knowledge, technical skills and selling enthusiasm of the entire Osprey product line.  

• Collect and review forecasts and preseason orders;support  Sales Manager with analysis and communication. 

• Assist in monthly sales forecasting and inventory planning for Key and independent accounts. 

• Support Sales Manager with sell-in asset creation, distribution, and organization. 

• Provide high-level customer service and proactive communication to wholesale partners and sales reps. 

• Analyze assortments and work with Sales Manager & reps to advise on item/category misses and opportunities  

• Support order allocation and inventory processes with Sales Ops when required. 

• Generate monthly analytics using BI tools for sales team use. 

• Prepare weekly, monthly, and quarterly performance reports for key accounts. 

• Process sample and seeding orders  for key accounts and reps. 

• Support customer care in follow through of revisions, returns, and overall order management when necessary.  

• Prepare notes and insights for business review meetings. 

• Oversee Go Spot Check: assign missions, track progress, and report results. 

• Maintain organization and updates for vendor agreements, contracts, programs, and routing details. 

• Assist Sales Manager in maintaining sales dashboard of key accounts sales. 

• Complete quarterly commission reporting for select key accounts. 

• Participate in special projects and initiatives as needed. 

Skills needed to be successful in this role:

• Strong organizational skills and effective oral, written and verbal communication skills 

• Demonstrated track record providing a high level of key account support  

• Ability to effectively engage with all internal and external stakeholders on matters of account sales strategy and execution  

• Proficient skills with Power BI, Microsoft Outlook, Word, Excel and PowerPoint  

Minimum Qualifications:

• Bachelor’s Degree or 5 years commensurate experience  

• 3+ years’ experience providing account support  

• 2+ years in sales positions of increasing responsibility/scale  

• Experience with account management and related ordering/sell-through/margin analysis   

• Authorized to work in the United States on a full-time basis 

Preferred Qualifications:

• Prior experience in the outdoor industry   

• Experience operating within Oracle and BI , as it relates to Osprey’s business  

In Colorado, the standard base pay range for this role is $60,259.97 - $90,389.96X annually. This base pay range is specific to Colorado and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.  

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. 

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. 

#LI-KE1

#LI-HYBRID