Full-Time

IT Operations Specialist II

Confirmed live in the last 24 hours

Thirty Madison

Thirty Madison

201-500 employees

Provides accessible treatments for chronic health issues

Consumer Goods

Mid

Syracuse, NY, USA

Required Skills
Agile
Communications
Requirements
  • 2+ years of professional IT Operations, system administration OR a Bachelors degree in Information Technology, Computer Science, or related field
  • Strong knowledge of IT infrastructure components
  • Proficiency in troubleshooting hardware, software, and with excellent problem-solving skills
  • Solid knowledge of IT security principles and practices, including access control, encryption, and threat detection
  • Strong grasp of ITIL (Information Technology Infrastructure Library) framework and best practices is a plus
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and stakeholders at all levels
  • Certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or equivalent are desirable
  • U.S. Applicants Only
Responsibilities
  • Maintain technical ownership for supporting our Pharmacy Management System infrastructure and vendor relationship
  • Provide in-person and remote technical support to end-users, addressing hardware and software issues, resolving technical problems, and ensuring a seamless technology experience for all employees
  • Assist in supporting and maintaining several existing enterprise platforms within Google Workspace, Workday, FreshService, JAMF, Microsoft Endpoint Manager, Slack, and more
  • Support IT solutions to scale and automate business processes such as onboarding/offboarding, software access, ticketing systems, SSO, and MDM
  • Support IT onboarding processes and offboarding processes, and identify areas for improvement
  • Collaborate with various business leaders to implement new tools and applications to support their technical needs
  • Run and maintain Core system environment, experience with Saas products
  • Thrive in an agile environment

As a leader in providing accessible and effective treatments for ongoing health conditions, this company stands out for its dedication to improving patient outcomes and experiences. Leveraging proprietary care models and advanced technologies, the firm addresses crucial healthcare challenges including accessibility, affordability, and comprehensive long-term care. This focus not only makes it a significant player in the healthcare industry but also an exemplary workplace that prioritizes both innovation and patient-centric solutions.

Company Stage

Series C

Total Funding

$282.1M

Headquarters

null, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

-1%