Image Support File Management Specialist

SUMMARY

This role involves compiling and reconciling electronic data and deposit files for multiple clients, ensuring all data and deposits are balanced. Additionally, the position requires handling various levels of data entry keying functions and transactions that necessitate complex processing skills, training, experience, and accuracy. The job requires attention to detail to manage and balance electronic records and transactions effectively.

ESSENTIAL FUNCTIONS

• Performs all levels of data entry keying functions with accuracy.
• Performs file management including cutoffs, electronic files and upload data/image electronic files.
• Work needs to be performed with a sense of urgency due to multiple deadlines e.g., banks, system, and client deadlines.
• Research and reconcile electronic files to ensure all data and deposits balance.
• Retain client specific information.
• Troubleshoot and resolve error messages prior to sending the electronic files.
• Navigate moving batches if needed prior to creating electronic files.
• Balances credit card, currency, paper check and electronic check deposits.
• Works with minimal supervision while performing expectations.
• Maintains various client service level agreements.
• Performs reject review to re-batch electronically.
• React professionally to changes while remaining productive.
• Works in a cooperative and professional manner, with all levels of employees, vendors and/or clients in a team-oriented environment.
• May be required to work extra hours as needed, e.g., may work extra if file issues occur.
• Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Maintains confidentiality of CDS Global and its clients’ proprietary information.
• Follows CDS Global policies and procedures.

REQUIREMENTS

• High school diploma or equivalent preferred.
• Able to perform all keying functions with accuracy. 
• Able to retain client specific format information.
• Need to be self-directed.
• Able to navigate moving batches if needed prior to creating electronic files
• Able to reconcile electronic files to ensure all data and deposits balance
• Intermediate verbal and written English communication skills.
• Excellent PC knowledge and skills.
• Ability to work independently and make independent decisions using knowledge and skills.
• Ability to work under deadlines.
• Basic math skills.
• Excellent attention to detail skills, accuracy, and quality of work.
• Analytical skills.
• Advanced problem-solving skills.
• Above average decision-making skills.
• Minimum typing skills requirement: 35 WPM.
• 10‑key skills required.

TRAINING

• August 17 – August 28; Monday – Friday 8am – 3pm  

WORK SCHEDULE  

• Monday - Friday Noon – 8pm
   

WORK LOCATION 
Boone Facility

SALARY

• Base wage = $16.05/hour 
   

SHIFT DIFFERENTIALS 

• 2nd Shift: Monday-Friday
  • Additional 10% of base wage per hour if 50% or more weekly scheduled hours fall during 4-10:30pm.
  • Example: $16.05 = $1.60/hour = $17.65/hour
     

POSITION TYPE 

• Temporary
   

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.

We strive to create an environment that brings the power of diversity to life.

At CDS Global, our mission, vision, and values aren’t just statements on a wall — they guide everything we do, and we’re proud to share them with every potential team member:

MISSION
Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.

VISION 
Be recognized as the trusted world leader in intelligent solutions—seamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.

VALUES
Integrity: We uphold honesty, transparency, and accountability in all we do.
Innovative: We embrace bold thinking and leverage technology to fuel growth, progress, and solutions.
Excellence: We pursue world-class quality and continuous improvement in everything we do.
Collaborative: We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions.
Curiosity: We seek knowledge, challenge ideas, and explore new possibilities.
Compassionate: We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve. 

Post Offer, Pre-employment background check(s) conducted on qualified candidates.
Post-offer, pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer  - Veterans/Disabled

Job Recruitment Scams Warning

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.

Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.

• Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants, at any point in the recruitment process.
• All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative.

The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward.

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