Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

As a Revenue Operations & Strategy Associate, you will work with the broader Rev Ops team to learn processes and systems in order to effectively execute daily tasks related to all GTM activities. Those tasks will include delivering reports, cleaning data in our core systems, provisioning users, and helping refine processes to drive efficiency. You are detail oriented with a love for data, a great communicator, and a self-starter who thrives in a fast paced environment.

Key Responsibilities

Operations & systems: own important day-to-day processes across GTM functions, including managing account and opportunity ownership, processing deals and renewals, activity tracking and more
Data & analytics: monitor our CRM, reports and dashboards and assist with reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights
Data quality & integrity: own the data quality of our internal systems by running regular audits and working with the Systems team to drive long-term improvements
Documentation and project management: create & maintain documentation on our internal processes, best practices and system requirements. Work with senior team members to streamline processes and implement solutions to reduce manual processes.

About You

1-3 years experience in Sales Operations or an equivalent role.
Ownership & bias for action: you enjoy having end-to-end ownership of deliverables with an ability to get deep into details to get them done
Organization: you are task-oriented with clear attention to detail. You enjoy creating checklists, checking your work twice, and verifying numbers before reporting upwards
Communication: you are an excellent communicator, both written and verbal
Cross-functional collaboration: you enjoy problem-solving with stakeholders and partners from a wide variety of backgrounds and skill sets
Proficiency with Microsoft Excel/Google Sheets.
Proficiency with Salesforce.com is required

Work Location

This is a Remote role with a preference for San Francisco, CA or New York City, NY.

What You Will Have at Harness

Competitive salary
Comprehensive healthcare benefits
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Flexible Time Off and Parental Leave
Quarterly Harness TGIF-Off / 4 days
Monthly, quarterly, and annual social and team-building events
Recharge & Reset Program
Monthly internet reimbursement
Commuter benefits

The anticipated base salary range for this position is $85,000 - $100,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

A valid authorization to work in the U.S. is required

Pay transparency

$85,000—$100,000 USD

Harness in the news:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

Revenue Operations & Strategy Associate

Harness

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