Quality Manager
Updated on 1/26/2024
Disher

51-200 employees

Product development and business consulting firm
Company Overview
DISHER stands out as a comprehensive product development and business consulting firm, offering a wide range of solutions from product development to talent attraction, and serving a diverse array of markets. The company's commitment to understanding their clients' culture and goals, coupled with their expertise in hiring top technical talent, positions them as a strategic partner rather than just a service provider. With a track record of enhancing performance, productivity, and profits for Fortune 500 companies and independent inventors alike, DISHER's impact is felt locally, nationally, and globally.
Food & Agriculture
Automotive & Transportation
Consulting
Industrial & Manufacturing
Energy
Consumer Goods

Company Stage

N/A

Total Funding

N/A

Founded

2000

Headquarters

Zeeland, Michigan

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

6%

2 year growth

3%
Locations
Grand Rapids, MI, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
CategoriesNew
QA & Testing
Customer Success & Support
Requirements
  • Bachelor’s degree in Quality Engineering
  • Six to eight years of work experience in quality assurance field
  • Knowledge of Total Quality Management, ISO/QS 9000 and statistical methodology
  • Knowledge of Process Improvement, Lean Manufacturing, and Six Sigma
  • Strong analytical skills, performing Root Cause Analysis
  • Ability to read blueprints and problem solve
Responsibilities
  • Contribute information and analysis to strategic plans and reviews
  • Prepare and complete action plans
  • Implement production, productivity, quality and customer-service standards
  • Identify and resolve problems
  • Complete audits
  • Determine system improvements and implement change
  • Analyze costs and initiate corrective actions
  • Stop production processes as quality issues are identified and drive immediate corrective action and resolution
  • Conduct root cause analyses
  • Identify critical control points and preventive measures
  • Establish critical limits
  • Monitor procedures
  • Take corrective actions
  • Verify procedures
  • Be responsible for all field service claims
  • Plan and implement rework campaigns to address customer issues
  • Validate quality processes by establishing product specifications and quality attributes
  • Measure production
  • Document evidence
  • Determine operational and performance qualification
  • Write and update quality assurance procedures
  • Complete product, company, system, compliance, and surveillance audits
  • Investigate customer complaints
  • Accept ownership for accomplishing new and different requests
  • Explore opportunities to add value to job accomplishments
  • Collect, analyze and summarize information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
  • Work closely with Engineering and Suppliers to assure the Suppliers know, understand, and deliver products to the established standards and specifications