Full-Time
Associate Logistics Manager
Retail Distribution
Posted on 11/23/2025
Veritiv Corporation
5,001-10,000 employees
B2B distributor of packaging and supplies
No salary listed
Phoenix, AZ, USA
Hybrid
 Operations & Logistics (2) |
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- 1-3 years of related job experience
- High School Diploma or GED
- Proficient computer and technical skills
- Experience with ERP system management or equivalent ERP usage
- Strong customer communication skills and ability to resolve inquiries
- Communicate with allocated customers to develop a new relationship as well as foster existing ones
- Provide proactive, quality service to customers while identifying opportunities to secure new business or support retention
- Act as the first point of contact for resolving customer queries and complaints
- Sharing expertise with team members on best practices for customer communication, issue resolution, and critical thinking
- Develop a relationship with sales team by being proactive and offering creative solutions
- Participate in training of system enhancements, applications, products, and new processes
- Completes timely order processing, confirmations, order tracking/status updates, product availability, and all other internal and external customer inquiries
- Works effectively with all functional areas (sales, ops, finance, etc.) to satisfy customer needs
- Manage resolution of pricing, invoicing, credits, payments, shipping discrepancies, and other complex inquiries for the customer with appropriate personnel
- Perform other duties as assigned
- Ensure efficient order processing and fulfillment as well as enhancing customer satisfaction through effective communication within the CO-Packing & Retail Solutions Distribution division in Veritiv
- Process customer orders, verify product availability, and facilitate order fulfillment through effective communication and ERP system management
- Generate comprehensive weekly and monthly inventory reports, tracking levels and historical usage patterns
- Maintain accurate documentation, such as shipping documents, packing lists, proforma invoices, and bills of lading
- Manage precise inventory tracking, recording, and shipment of finished goods within the company's ERP system
- Communicate proactively with customers, vendors, and internal stakeholders, resolving issues promptly and professionally. Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Execute assigned tasks independently with minimal supervision, demonstrating reliability and self-management
- Adhere to documented procedures, maintaining organized vendor and documentation files in compliance with company standards
- Contribute to continuous improvement initiatives by identifying potential process enhancements and operational efficiencies
- Able to plan, organize, and prioritize with minimal supervision
- Proficient computer and technical skills
- Customer service experience preferred
- Bachelor's Degree Preferred
- Customer service experience preferred
Veritiv is a business-to-business distributor that provides a broad range of operational supplies, including packaging, paper, and cleaning products, acting as a one-stop shop for other companies' needs. Its product flow centers on sourcing, stocking, and delivering packaging, paper, and facility solutions, with added value from services around custom packaging and rigid containers acquired through strategic mergers. The company differentiates itself from competitors through its large, integrated portfolio and execution capabilities built from the merger of International Paper's xpedx division and Unisource Worldwide, followed by growth-focused leadership and private-equity ownership. Veritiv aims to help customers operate more efficiently and grow by offering a comprehensive, end-to-end supply solution that combines product breadth with logistics, sourcing, and value-added packaging services.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Sycamore Hills, Missouri
Founded
2014
Simplify's Take
What believers are saying
- Acquired Orora Packaging Solutions in 2024 for sustainability.
- Acquired Subotnick Packaging in 2025 strengthening Pacific Northwest.
- Expanded Packsize partnership in 2026 for automated packaging.
What critics are saying
- CD&R ownership forces cost-cutting disrupting integrations by 2027.
- Rigid containers sale to TricorBraun cedes customers immediately.
- Six acquisitions overload integration causing churn in 18 months.
What makes Veritiv Corporation unique
- Veritiv holds 37.1% market share in US Paper Wholesaling.
- Veritiv operates 125 distribution centers across US and Mexico.
- Veritiv excels in fragmented packaging and JanSan industries.
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Benefits
Health Insurance
401(k) Company Match
401(k) Retirement Plan
Professional Development Budget
Company News
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Veritiv Operating Company has acquired Packaging Solutions, enhancing its specialty packaging distribution capabilities in Southern California. This acquisition aims to combine Veritiv's scale with the entrepreneurial spirit of Packaging Solutions, which has a 20-year history in the region. The move is expected to improve customer service and provide growth opportunities for employees. Legal advice for the transaction was provided by Alston & Bird, LLP.
ATLANTA, Sept. 17, 2025 /PRNewswire/ -- Veritiv Operating Company, a leader in specialty packaging distribution, facility solutions and print products and solutions, announced today that it has acquired Subotnick Packaging, an Oregon-based distributor of packaging products and equipment serving the building materials, food, e-commerce, and transportation industries."This acquisition strengthens Veritiv's core packaging platform in the strategically important Pacific Northwest region," said Sal Abbate, Chief Executive Officer of Veritiv. "Subotnick's offerings are highly complementary to our existing capabilities and support our strategy to grow our core packaging platform."The addition of Subotnick enhances Veritiv's core packaging capabilities and deepens our presence in the Pacific Northwest. Their focus on categories including corrugated, strapping, tape, stretch film, and packaging equipment, as well as parts and service, mirrors Veritiv and reinforces our joint commitment to delivering specialized solutions for our customers."Joining Veritiv represents an exciting milestone for Subotnick, allowing us to extend our impact through Veritiv's vast network in packaging distribution, automation, design, and fulfillment," said David Berlant, President of Subotnick Packaging. "We're entering a phase filled with opportunity, and I'm confident that our combined capabilities will unlock even greater value for our customers."Founded in 1925, Subotnick is a fourth-generation, family-owned business with deep roots in the Pacific Northwest. They have built strong customer relationships, deep category expertise and a stable operational footprint in Portland, OR, offering both stock and custom packaging products and equipment.AdvisorsMcDermott Will & Schulte served as legal advisor to Veritiv on the transaction.About VeritivHeadquartered in Atlanta, Veritiv Operating Company is a leading, global full-service provider of specialty packaging solutions
Veritiv Operating Company has acquired S. Walter Packaging Corp., including its Uniflex division, to boost its custom and promotional packaging capabilities. This acquisition aligns with Veritiv's strategic growth in specialty packaging, particularly in high-value retail segments, by leveraging Uniflex's established customer base and industry presence.
ATLANTA, Jan. 31, 2025 /PRNewswire/ -- Veritiv Operating Company, a leader in specialty packaging distribution, announced today that it has completed the sale of Veritiv Containers, the company's rigid packaging business (formerly All American Containers) to TricorBraun."With the completion of the sale of our Veritiv Containers business, we can further focus on building our industry-leading capabilities in our core specialty packaging business," said Sal Abbate, Veritiv's Chief Executive Officer. "We thank our Veritiv Containers team members for their hard work and commitment to Veritiv and we wish them much success as part of TricorBraun. I am confident they will thrive with this opportunity to be aligned with a company with such a significant focus on rigid packaging. We will continue to work closely with TricorBraun to ensure a smooth and successful transition for employees, customers, and suppliers."AdvisorsGoldman Sachs & Co. LLC served as financial advisor and Alston & Bird served as legal advisor on the transaction.About VeritivHeadquartered in Atlanta, Veritiv Operating Company is a leading full-service provider of packaging solutions