About Us
As part of the globally recognised IHG Hotels & Resorts, we take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
As Australia’s first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the grand architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. Renowned for hosting weddings, conferences and large-scale events, our Banquets team plays a key role in delivering exceptional experiences for our guests.
We are currently seeking a Food & Beverage Supervisor – Banquets (Full Time) to join our team.
The Role
Reporting to the Director of Banquet Operations, you will assist in coordinating the day-to-day operations of our busy Banquets and Events spaces.
From large conferences and gala dinners to weddings and private celebrations, you will help lead service teams to ensure each event runs seamlessly and meets the luxury service standards expected of the InterContinental brand.
This is a hands-on leadership role, supporting event execution, supervising service teams and ensuring exceptional guest experiences across every event.
While the primary focus of the role is Banquets, you may also assist Restaurants & Bars when operationally required.
Your Day-to-Day
Support the Director of Banquet Operations and leadership team in delivering successful events across the resort
Supervise banquet service teams during conferences, weddings and special events
Coordinate event service to ensure smooth, efficient operations
Monitor staffing levels and assist with rostering to support event requirements
Maintain strong communication with kitchen, events, and operational teams
Ensure service standards align with IHG brand expectations
Support inventory control and stock ordering where required
Assist with training and development of Food & Beverage team members
Build strong relationships across departments to ensure seamless event delivery
Maintain safe work practices and compliance with WHS procedures
What We’re Looking For
Qualifications
Hospitality qualification desirable
RSA Certificate required
Full driver's licence
Unrestricted working rights in Australia
Experience & Skills
Previous supervisory experience within banquets, conferences, weddings or large-scale events
Ability to lead teams during high-volume service periods
Strong organisational skills and attention to detail
Excellent communication and teamwork skills
A proactive and solutions-focused mindset
Professional presentation and strong guest focus
Flexibility to work evenings, weekends and public holidays
What We Offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that support you and your family’s wellbeing, including:
Paid birthday leave
Global hotel perks, including accommodation and food & beverage discounts
Enhanced parental leave
Career development through our lifelong learning program
IHG Career Milestone celebrations
Transfer of entitlements as you grow within IHG
Access to our retail discount platform
We are proud to be IHG, and we know you will be too.
Visit careers.ihg.com to learn more.
To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com/
Follow us on Instagram and Facebook- @intercontinentalsanctuarycove
Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/
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