Full-Time
Posted on 11/17/2022
Real-time travel data and insights platform
Junior, Mid, Senior
Remote + 1 more
More locations: Chicago, IL, USA
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Journera enhances the travel experience by providing real-time data and insights to travel companies, including airlines, hotels, and car rental services. Its main product, JourneyVision, captures important travel information such as early arrivals, late departures, and flight delays. This data allows travel companies to offer personalized services tailored to each traveler's situation. Journera's platform integrates data from various sources and uses APIs to enable communication between different software systems. By detecting travel events and providing actionable insights, it helps companies improve their operations and increase revenue through personalized offerings. Unlike its competitors, Journera focuses on real-time data integration to enhance guest experiences and operational efficiency. The company's goal is to set a new standard in the travel industry by leveraging data to improve customer engagement and service delivery.
Company Size
11-50
Company Stage
Series B
Total Funding
$29.8M
Headquarters
Chicago, Illinois
Founded
2016
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Unlimited paid time off
Family leave
401K matching program
Medical, dental, vision, health & well-being benefits
Annual personal development investment
Annual community investment
Annual personal travel reimbursement
Support for remote and/or in office work preferences
Journera welcomes Courtney Brooks VP, Enterprise Sales.
It was Friday, September 29, and a young family from Brooklyn was headed to Orlando for a weekend of theme parks, restaurants and splashing in the hotel pool, where the afternoon high temperature would reach 88 degrees. They never got there.A weak low-pressure area developed off the east coast of the United States the day prior as it absorbed the remains of Tropical Storm Ophelia. The weather system then stalled over the region, dropping heavy rainfall across areas that were already under a flood watch after Ophelia had moved through just days earlier. . Get a dose of digital travel in your inbox each day
Davos 2023 –. the “who’s who” of world leaders – is now over. This year I was honored to be invited to. attend the annual meeting and participate in a panel on "Traveling Again Differently."While some
Journera was recognized as a 'World's Most Innovative Company' by Fast Company.
The numbers would give anyone pause. For travelers, though, they add up to delays that can mean anything from a minor inconvenience to the ruin of journey of a lifetime.In the United States in 2022, delayed or canceled flights affected 200 million passengers.Disrupted flights in the U.S. totaled $34 billion in costs.And so far in 2023, nearly a quarter of U.S. flights have been delayed.Those statistics aren’t likely to improve anytime soon.“As climate change happens, these disruptions are going to be more frequent, they’re going to be more intense,” Jeff Katz, founder and CEO of Journera, told a Center Stage audience at The Phocuswright Conference in Fort Lauderdale. . Get a dose of digital travel in your inbox each day
A Chicago travel startup led by the founder of Orbitz has shut its doors. Learn more here.
While Journera raised over $30 million in funding from notable investors like Par Capital Management and Andreessen Horowitz, its ambitious vision of data sharing to enhance the customer experience and enable targeted upselling ultimately fell short.
Journera launches Traveler Attribute Suite to help Travel Companies deeply understand customer Value.
Every year key decision makers from across the globe descend on Davos in the Swiss mountains for the World Economic Forum.The idea behind the gathering is for the great and good from political, economic and other spheres to try to improve the world.With this year’s event centering on “Cooperation in a Fragmented World,” it’s not surprising that a travel panel convened to discuss what, if anything, the industry - known for being fragmented - has learned from the pandemic.CNN International anchor Richard Quest, moderator of the “Traveling Again Differently” session pinned down industry experts and political leaders on what has changed.Perhaps not surprisingly, panelists feel that not much has changed.Jeff Katz, CEO of Journera, a specialist in real-time data exchange, says that data suggests there aren’t a lot of differences.“There are still a lot of shortcomings in the way travel works. One of the themes of Davos is collaboration in a fragmented world, and there is nothing more fragmented than the travel industry. That difference isn’t happening yet,” he says. “Travel will continue to boom, travel will continue to be more international. That complexity needs to evolve better to make the travel experience better.”Katz believes it is “do-able” adding that although it’s a hard problem, there are many companies out there up to the job.“I would say the question you might ask is when will we see the leaders of the travel industry seek to prioritize collaboration more because that’s really what’s required to cross some of these divides,” he says.Man and machineOther panelists, however, believe that more collaboration has been one of the positives of the pandemic.John Holland-Kaye, CEO of Heathrow Airport, says: “We have worked far more closely together as a system than ever before. The relationship we have as an airport operator with airlines historically has always been quite challenging, because economically we have competing interests
A seamlessly connected travel journey has been an ambition of travel companies. for years.Now Journera and. CEO Jeffrey Katz say they can deliver it.The launch of Journera TripSignals means airlines, hotels,