Business Systems Analyst
P2P
Posted on 1/6/2023
INACTIVE
Cloudflare

1,001-5,000 employees

Web performance & security platform
Company Overview
Cloudflare's mission is to help build a better Internet. The company specializes in providing a content delivery network and DDoS mitigation services.
Consumer Software
Hardware

Company Stage

Series E

Total Funding

$354.3M

Founded

2009

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

6%

1 year growth

14%

2 year growth

41%
Locations
Austin, TX, USA • Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
NetSuite
Agile
Python
JavaScript
UI/UX Design
Data Structures & Algorithms
Java
JIRA
SCRUM
REST APIs
Coupa
Data Analysis
CategoriesNew
Software Engineering
Requirements
  • You will contribute to all aspects of an agile software development life cycle including design, architecture, development, documentation, testing and operations
  • You will push your design and architecture limits by owning all aspects of solutions end-to-end
  • Support/build integrations with select enterprise systems
  • Ensure all configurations and integrations are thoroughly tested and ready for deployment
  • Identify gaps and opportunities for automation and work on Proof of Concepts for new requirements as appropriate
  • Work with external vendors and product support teams to troubleshoot system issues as they arise
  • Perform day-to-day maintenance of the application in operation, including tasks related to identifying issue root cause(s), troubleshooting issues, and issue resolution, dispatch to partner teams, and/or escalation
  • Serve as the primary point of contact for designated business system(s), as well as the liaison between teams internally and at external application(s)
  • Seek opportunities to streamline and/or automate procedure
  • Build and streamline solution configuration processes with focus on reusability via a no-code designer leveraging JSON, XML, and selected system's configuration engine
  • Respond promptly to application alerts, production issues and follow through to resolution per established SLAs
  • 3+ years of experience in implementations and ongoing operations of enterprise systems in a Technical Analyst / Business Systems Analyst role
  • Possess excellent communication skills - written and oral, interpersonal and organizational
  • Demonstrated experience working with business functions to understand and map processes to functional and technical specifications
  • Ability to understand and represent the needs of the end user in a software development environment
  • Advanced knowledge of no-code applications, advanced business rules engines, business intelligence and reporting tools, techniques, and algorithms
  • Experience in implementing and sustaining best of breed SaaS applications implementations in an enterprise environment
  • Experience in building strong working relationships with business partners, application users, project managers, internal IT team, and external application consultants
  • Highly organized, results-driven, with exceptional attention to detail with great end-to-end program management
  • Bachelor's Degree or higher in technology-related field or relevant experience in implementing Business systems
  • Modern programming languages (e.g., Java, Javascript, Python)
  • Process documentation and data visualization
  • Business intelligence and reporting software
  • Development & management methodologies including Scrum, Agile, Kanban, and Jira
  • UI/UX experience, and ability to work with designers/analytics
  • Well versed with ERP & BSM systems such Oracle NetSuite and Coupa
  • Strong experience with SOAP/Rest API Integrations
  • Understanding of standard operators, constraints, Boolean logic, etc
Responsibilities
  • Cloudflare's CIO organization has an Enterprise Applications Team that operates our enterprise systems end-to-end, providing process cohesiveness across the functional areas. This enables our Cloudflare internal teams to operate efficiently and enable our customers and partners to do business with us
  • Within the Enterprise Applications Team is a Finance & Legal team whose main responsibility is to manage our Finance and Legal platforms in addition to other platforms that support our financial/ legal functional areas