What You’ll Do

The Workplace Manager will oversee the day-to-day operations of an office environment, ensuring seamless delivery of services while providing support for employee experience, services, vendor management, financial management, and project management with associated teams. The individual will oversee soft services and play a key role in creating a positive work culture by addressing employees’ needs and concerns related to the physical workspace.

Location: Onsite working at our San Jose office five days per week.

Job ID: 42395

• Oversee initiatives to enhance employee well-being and satisfaction within the workplace, such as organizing events, managing amenities, and gathering feedback.
• Partner and manage relationships with external vendors providing office services like food services, janitorial cleaning, pest control, waste management, and other soft services.
• Devise and execute strategies to drive awareness, engagement, and employee experience. 
• Oversee the delivery of services with a detailed focus on quality, cost, and timeliness.
• Understand the local team’s business strategies and priorities to translate them to Workplace requirements that directly support the business intending to deliver necessary space and services proactively.
• Build and maintain meaningful business relationships with leadership and key stakeholders.
• Foster open communication channels, addressing employee concerns, and facilitating collaboration between teams.
• Support development and management of the operating and capital budget.
• Provide daily operations support in expense tracking, invoice payments, creation of budget requests, purchase requests & purchase orders, PUMIs, and all other financial functions.
• Conduct periodic meetings with 3rd party service providers to discuss and verify all operational updates etc.
• Work collaboratively with management, procurement, and legal departments for approval of the new or revised contracts.
• Proactively identify and recommended best practices processes.
• Lead, plan, and manage events often including VIP events catering to guests from HQ and ensuring to deliver of outstanding experience for industry and team leaders. 
• Develop event management schedules and standards aligned with business requirements for corporate events. 
• Liaise with cross-functional partners to; assist with reservations, catering orders, special request event printing, etc. 

What You Bring

• Bachelor’s degree from an accredited college or university in hospitality, business, facility, communications, or project/event management-related field with 5-10+ years of relevant experience.
• Project Management experience preferred.
• Familiarity with hospitality, real estate, construction, operations, facilities, and office services functions, with direct experience in a food and beverage and event planning or customer service department preferred.
• Ability to learn internal systems.
• Critical thinker and proactively identify issues and propose solutions.
• Work well under pressure and within time constraints in a fast-paced environment.
• Ability to multi-task with attention to details.
• Ability to build relationships with both internal and external customers including executives.
• Excellent analytical and organizational skills.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-KD1