What we do: AI Service Management (AISM) 

Aisera is the Generative AI space focused on creating a ChatGPT experience for Enterprise applications.  Our motto of “Ask me Anything” is to provide the enterprise user the ability to self-serve and resolve inquiries spanning IT help desk, HR benefits, Customer Support, Finance, Compliance or Sales & Marketing with the help of an conversational AI agent.

Aisera offers the world’s first AI-driven service experience solution.  Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

The Team

Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

What You’ll Do:

• Educate customers on the value of Aisera in a consultative way
• Manage multiple customers simultaneously at various stages of the Aisera buying cycle
• Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
• Prospect cold leads to generate interest and new contacts to fill your funnel
• Research accounts, identify key players and build relationships
• Demonstrate our innovative AI Service Management solution and align value to customers pain points
• Maintain and expand your list of assigned prospects while generating pipeline for the business

Who You Are: 

• 3+ years of sales experience (Preferably in SaaS)
• Proven success in closing deal sizes of $100k in ARR or more and a consistent track record of hitting quarterly and yearly goals
• Effective in dealing with C-suite of mid market to enterprise organizations
• Experience with generating pipeline by cold calling and prospecting
• Understanding of sales process and move accounts through sales stages effectively
• Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
• Proven track-record creating highly targeted campaigns and messaging
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Maintain and expand your list of assigned prospects
• Excellent written and verbal communication skills
• Problem-solving passion and service orientation
• Experienced with Salesforce CRM preferred

Aisera Benefits

• Medical, dental, and vision benefits
• Holidays and flexible PTO
• Paid family leave
• 401(k) plan
• Stock Options
• Employment Assistance Program