Full-Time

Executive Director

Marketing

Posted on 9/23/2025

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$180k - $195k/yr

Burlington, MA, USA

Hybrid

Category
Growth & Marketing (3)
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Requirements
  • Bachelor's degree in Business Administration, Marketing/Communications, or other related field required.
  • 10+ years of related work experience leading a range of marketing functions, including strategy, research, campaign development, and execution.
  • A minimum of five years of supervisory experience, including staff and agency management.
  • Strategic thinker and the ability to partner with cross-functional teams to develop fully integrated marketing strategy.
  • Ability to set direction and vision for major departments or multiple departments, including establishing priorities, developing workflows and procedures, and allocating resources.
  • Strong interpersonal communication and political acumen skills and advanced skills to represent the department and health system with other institutional and/or external constituencies.
  • Strong skills to produce results and achieve predetermined goals within budget and time constraints.
  • Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments.
  • Participates in decisions on overall strategy and direction of the organization.
Responsibilities
  • Define and oversee the long-term marketing and branding strategy for the system, ensuring alignment with organizational priorities and business goals.
  • Partner with executive leadership and colleagues to identify growth opportunities, address challenges, and shape enterprise-wide strategies that build market share and advance the brand.
  • Serve as the senior brand steward, responsible for articulating and safeguarding BILH’s positioning, purpose, and voice across all audiences and experiences.
  • Lead development of enterprise and service line marketing campaigns, ensuring strategies are research-informed, audience-driven, and differentiated in the marketplace
  • Direct the ongoing evolution of BILH’s brand architecture, identity systems, and naming conventions, ensuring consistency and cohesion across the system.
  • Build and oversee brand health measurement programs, including brand trackers, market research, and competitive assessments, applying insights to refine strategy.
  • Guide the development of full-funnel engagement strategies using traditional, digital, and offline platforms to reach target audiences.
  • Oversee agency and vendor partnerships, ensuring accountability for performance, innovation, and ROI.
  • Optimize budget allocation across campaigns and channels to maximize effectiveness and measurable business impact.
  • Act as a thought partner and strategic influencer with system executives, physicians, and operational leaders, driving alignment on brand and marketing strategies.
  • Lead a culture of collaboration, innovation, and continuous improvement across Marketing.
Desired Qualifications
  • Health care experience strongly preferred
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • 74% of physicians reduce after-hours work, cutting burnout and turnover costs.
  • 82% experience reduced cognitive load, boosting clinical outcomes and satisfaction.
  • Heidi's scale supports 2 million weekly consults in 110 languages globally.

What critics are saying

  • Heidi rollout displaces internal transcription staff, forcing layoffs in 3-6 months.
  • Competitors like Mass General Brigham adopt Heidi, eroding BILH retention in 12 months.
  • OCR scrutiny on AI hallucinations triggers HIPAA fines and tool decommissioning in 12-24 months.

What makes Beth Israel Lahey Health unique

  • BILH rolls out Heidi's ambient AI scribing to 6,000 providers across 14 hospitals.
  • Heidi achieves 89% satisfaction in note quality and 88% accuracy on complex terms.
  • 90% of trial physicians report more eye contact and presence with patients.

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Benefits

Mental Health Support

INACTIVE