Full-Time
Lead Medical Assistant
Aspire Allergy & Sinus
51-200 employees
Specialized allergy, sinus, and asthma care
No salary listed
Austin, TX, USA
In Person
Mileage reimbursement is provided for eligible travel between clinic locations.
Bachelor's
Category
 Medical, Clinical & Veterinary (1) |
|---|
Required Skills
CPR
Inventory Management
Medical Terminology
Quality Assurance (QA)
Customer Service
OSHA
HIPAA
Excel/Numbers/Sheets
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Requirements
- A valid driver's license is required.
- The role requires advanced knowledge of medical terminology.
- The role requires exceptional customer service skills and clear communication.
- The role requires the ability to multitask and remain aware at all times.
- The role requires the ability to administer injections and manually take patient vitals.
- The role requires the ability to maintain effective working relationships with patients, medical staff, and the public.
- The role requires the ability to react calmly and effectively in difficult or emergent situations.
- The role requires prolonged standing, walking, bending, stooping, pushing, pulling, balancing, full range of body motion, and handling and lifting up to 20 pounds.
- The role requires manual dexterity sufficient to operate a computer and keyboard at 50 words per minute, calculator, telephone, copier, and fax.
- The role requires the ability to operate a motor vehicle to travel between clinics.
- The role requires organization, time-management skills, flexibility to travel, teamwork, a critical eye for process improvement, and personal investment in the company's core values.
Responsibilities
- Directly oversee a team of employees by setting team and individual goals, delegating tasks, and setting deadlines.
- Motivate team members, identify training needs, provide coaching, listen to feedback, and resolve issues or conflicts.
- Perform all duties required of a Medical Assistant when not directly engaged with leadership support.
- Manage and delegate daily tasks and responsibilities to Medical Assistants and front desk coordinators.
- Oversee daily workflow in assigned clinics.
- Review weekly, daily, and monthly spreadsheets for accuracy and completion.
- Conduct annual quality assurance evaluations for Medical Assistants.
- Conduct annual site visits for each clinic in the region.
- Help improve phone metrics to achieve at least 90% call compliance.
- Ensure voicemails are completed by the end of each day.
- Delegate required daily tasks and ensure completion.
- Exemplify the company's core values and mission.
- Instill a culture of open communication and motivation to drive positive morale.
- Plan and carry out employee appreciation activities each quarter.
- Provide timely and consistent communication about changes and updates for the clinic, market, front desk, and clinical staff.
- Perform monthly inventory quality control by comparing physical counts with Surgicare stock levels.
- Identify inventory-count improvement opportunities and share clinic inventory compliance information with staff.
- Communicate and train assigned staff on protocol and process changes.
- Evaluate and follow up weekly with staff on completion of the Front Desk Retention Log.
- Distribute weekly call performance information and monthly management meeting notes provided by the Vice President of Operations or Clinical Manager.
- Handle staff questions related to both front-office and back-office operations.
- Identify and carry out additional training opportunities for existing staff.
- Coordinate weekly staffing with the Clinical Manager.
- Review clinic schedules weekly to determine scheduling accuracy.
- Communicate inaccurate scheduling to the Scheduling Manager or Director for process improvement.
- Work with the front desk to move patients into accurate scheduling slots and maximize clinic templates.
- Perform work according to company policies, procedures, and standards.
- Follow all HIPAA rules and regulations, including confidentiality of patient information.
- Adhere to OSHA requirements, including universal precautions and sharps-disposal guidelines.
- Perform other duties, including standard Medical Assistant, front-desk, and ENT responsibilities.
Desired Qualifications
- Completion of a Medical Assistant program or degree.
- At least 1 year of Medical Assistant experience.
- At least 1 year of Medical Receptionist experience.
- A Medical Assistant certificate, vocational nurse license, or related experience.
- Current CPR certification.
Aspire Allergy & Sinus runs a network of clinics that diagnose and treat allergies, sinus conditions, and asthma across patients of all ages. Its services include comprehensive allergy testing, personalized treatment plans, and in-office sinus procedures, providing a one-stop pathway from testing to treatment. The company delivers direct patient care through its clinics, focusing on specialty healthcare to streamline the patient experience and improve outcomes in the regions it serves. Unlike general practitioners or solo practices, Aspire Allergy & Sinus combines testing, clinical care, and procedural services under one specialty network to offer coordinated allergy and sinus care.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2012
Get referred to Aspire Allergy & Sinus
See people who can refer or advise you
Simplify's Take
What believers are saying
- Georgetown opened April 2026, and Austin now has eight Aspire locations.
- Adair and Premier joined in 2026, expanding Dallas-Fort Worth and Colorado coverage.
- Aspire is promoting needle-free epinephrine research, aligning with new anaphylaxis treatment demand.
What critics are saying
- BBB logged 17 complaints in three years, signaling recurring service and billing friction.
- Texas-style rollups face integration drag as new partners and staff assimilate quickly.
- Private-equity recapitalization in November 2025 raises exit pressure if growth slows.
What makes Aspire Allergy & Sinus unique
- Aspire operates 60-plus clinics across five states, giving regional density and referral reach.
- It bundles allergy testing, immunotherapy, asthma care, and minimally invasive sinus procedures.
- Its acquisition model absorbs local practices like Adair and Premier under one brand.
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Benefits
Remote Work Options