Junior Account Representative

Job Description

Job Description

Polous is seeking a motivated and detail-oriented Junior Account Representative to join our expanding team. This entry-level position is ideal for individuals looking to build a strong foundation in account management, customer engagement, and strategic business communication. You will work closely with clients, internal teams, and senior representatives to ensure account satisfaction and consistent results.

Responsibilities

• Assist in managing client accounts, ensuring all needs and expectations are met

• Develop and maintain strong client relationships through regular communication

• Support the implementation of customized account strategies

• Conduct market research and generate client reports

• Coordinate with internal departments to meet client objectives

• Track account performance metrics and report updates to senior managers

• Resolve client concerns in a professional and timely manner

• Attend training sessions and team meetings to continuously build skills

Qualifications

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience)

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Eagerness to learn and grow within a collaborative team environment

• Problem-solving mindset and high attention to detail

• Proficient in Microsoft Office Suite and basic CRM platforms

• No prior account management experience required – full training provided