Full-Time

Customer Experience Executive

Jobs for Humanity

Jobs for Humanity

51-200 employees

Supports underrepresented job seekers with coaching

No salary listed

Ahmedabad, Gujarat, India

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service

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Requirements
  • Graduate / Post-Graduate
  • Should have a Pwd certificate or UDID Card
  • 1+ year of banking or customer service experience
  • Strong communication skills
Responsibilities
  • Deliver best-in-class branch services, including welcome kits, chequebooks, debit/ATM cards, and Tatkal kits
  • Resolve customer queries/issues promptly within TAT
  • Promote adoption of digital banking channels (Net Banking, Mobile App, Pay‑Zapp)
  • Support branch sales targets and ensure audit readiness at the welcome desk
Desired Qualifications
  • None

Jobs for Humanity connects underrepresented job seekers with inclusive employers worldwide. It offers personalized coaching, targeted job alerts, and a Discord-based community to help build CVs, prepare for interviews, and expand professional networks. Its revenue comes from partnerships with inclusive employers, with 20% of earnings donated to community organizations, setting it apart from typical job boards and coaching services. The goal is to reduce employment gaps and create a fairer job market by expanding access to resources, networks, and opportunities.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2020

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI chatbot provides personalized guidance, closing employment gaps.
  • Aligns with SDG #8, targeting leadership by 2030 hires.
  • Partnerships with inclusive employers generate sustainable revenue.

What critics are saying

  • LinkedIn's 1B users divert employers in 6-12 months.
  • OpenAI GPTs replace coaching, causing user shift in 3-6 months.
  • Workday lawsuits expose AI bias violations, triggering fines now.

What makes Jobs for Humanity unique

  • Generative AI matches underrepresented talent by skills, not background.
  • 73% team from served communities ensures authentic expertise.
  • Trains employers to accommodate blind candidates' performance needs.

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Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Conference Attendance Budget

Professional Development Budget

Wellness Program

Mental Health Support

Phone/Internet Stipend

Home Office Stipend

Stock Options

Company Equity

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Paid Vacation

Paid Holidays

Paid Sick Leave

Hybrid Work Options

Meal Benefits

Pet Insurance

Gems

Growth & Insights

Headcount

6 month growth

0%

1 year growth

-9%

2 year growth

-6%