Full-Time

Team Support Staff

Traverse City Clinic, Full-Time

Confirmed live in the last 24 hours

Pine Rest

Pine Rest

Entry, Junior

Traverse City, MI, USA

Position is based at Traverse City Clinic.

Category
Customer Support
Customer Success & Support
Requirements
  • A minimum of one year of related work experience in order to direct workflow and to effectively prioritize workload preferred.
  • Position requires completion of high school (or equivalent) diploma.
  • Preferred experience using Microsoft Office Suite.
Responsibilities
  • Offers administrative support through phone and in person including but not limited to the following tasks: greeting and directing visitors or patients, answering questions based on knowledge of department/organization, appropriately transferring and screening calls, maintaining calendars of supervisor(s) and members of the work group, and inputting data in computer system.
  • Maintains department specific files that may be sensitive in nature.
  • Performs record-keeping duties including the following: sorts, classifies, and files semi-complex records, posts appropriate information onto data entry screens, checks and verifies moderately complex arithmetic data, performs routine computations, creates simple queries or may request reports from other data-based systems.
  • In clinical areas, maintains medical records, including assisting physicians in completing medical records.
  • In clinical areas, releases medical information as necessary and appropriate for continuing medical care, insurance purposes etc.
  • May assist persons deserved in understanding balances on their accounts and addressing any concerns flagged on their account.
  • May be responsible for data entry into Pine Rest’s Electronic Medical Record System.
  • May transcribe clinician or other staff dictation and/or edit documents given from supervisors or others.
  • Calculates charges, collects, and verifies chargeable for therapies / procedures (in clinical areas) and follows up on balances accordingly.
  • May assist in ordering office supplies.
  • Must be able to maintain composure in environments of elevated stress levels.

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A