M

Megaport

Subscription-based network connectivity to cloud services

Technical Account Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Remote in Germany
RemoteRemote role in Germany; coworking options are available.
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • At least 5 years of experience in a customer-facing technical role such as Technical Account Manager, Solutions Architect, Pre-Sales Engineer, Post-Sales Engineer, or similar.
  • Deep understanding of enterprise networking, cloud connectivity, software-defined wide area networking, and related infrastructure services.
  • Experience working in or supporting System Integrators, Value-Added Resellers, vendors, and indirect partner ecosystems is highly desired.
  • Strong presentation skills and ability to deliver product demonstrations.
  • Ability to lead conversations from executive briefings to technical deep dives across engineering, sales, and operations teams.
  • Experience designing or deploying cloud or virtualisation networking solutions in enterprise customer environments.
  • Deep understanding of Layer 2 and Layer 3 architectures, carrier networks, and interconnection strategies.
  • Excellent project coordination, prioritisation, and stakeholder management skills.
  • Familiarity with Level 1–3 support desk processes and managed service environments.
  • Self-starter with a collaborative mindset and ability to thrive in a fast-paced, global environment.
Responsibilities
  • Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering.
  • Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution.
  • Deliver regular technical health checks, roadmap sessions, and executive business reviews.
  • Act as a liaison between the customer and internal product, support, sales, and engineering teams.
  • Monitor account health and usage to identify growth and retention opportunities.
  • Contribute to the evolution of the Premium Support offering and Technical Account Manager delivery model globally.
  • Identify and engage high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned Managed Service Providers within the region.
  • Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively.
  • Guide network design, integration strategies, and multicloud architecture best practices as a trusted advisor.
  • Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport’s value proposition.
  • Collaborate with System Integrators and Value-Added Resellers to support co-selling opportunities.
  • Keep partners up to date with the latest Megaport service offerings and solution capabilities.
  • Establish and track key performance indicators to measure the success of partner engagement initiatives.
  • Deliver enhanced support during incident response, assisting with prioritisation and escalations with internal teams and coordinating with third-party and cloud providers.
  • Provide proactive technical consulting and advisory services, conduct regular network performance reviews, and guide customers on current and future use of Megaport services.
Desired Qualifications
  • Hands-on experience with Infrastructure as Code practices, Terraform, and API integrations.

About the company

Megaport provides Network as a Service (NaaS) by offering on-demand, scalable network connectivity that links enterprises to major cloud providers. Its products—Megaport Virtual Edge, Megaport Cloud Router, and Data Centre Interconnect—let customers spin up and manage network connections via a cloud-centric, subscription-based model without needing extensive physical infrastructure. Connections to cloud services such as AWS, Azure, Google Cloud, Alibaba, SAP, and others are established through an API-driven platform, enabling flexible bandwidth, pay-as-you-go pricing, and centralized control across a global data center footprint. Unlike traditional networking, Megaport emphasizes a broad ecosystem, global reach, and easy provisioning to help businesses move workloads to multi-cloud or hybrid environments efficiently. The company’s goal is to simplify and accelerate how organizations connect to cloud services, delivering reliable, scalable, and easily managed networking solutions.

Company Size

501-1,000

Company Stage

IPO

Headquarters

Brisbane, Australia

Founded

2013

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Simplify's Take

What believers are saying

  • September 2026 contracts lifted pro forma ARR to about A$1.1 billion.
  • Megaport raised FY27 revenue guidance to A$720 million-A$810 million after new AI deals.
  • Customers prepaid about A$323 million, funding buildout and reducing near-term liquidity stress.

What critics are saying

  • FY27 capex jumped to A$1.78 billion-A$1.88 billion; execution misses can crush returns.
  • NVIDIA and GPU supply bottlenecks threaten FY27 deployments and customer billing timing.
  • Equinix, NextDC, and hyperscalers can commoditize connectivity; Megaport's margin premium disappears quickly.

What makes Megaport unique

  • Megaport spans 1,100+ data centers across 31 countries, giving global reach competitors chase.
  • Latitude.sh turns Megaport from connectivity into on-demand AI compute, network, and storage.
  • Megaport sells fixed-term infrastructure contracts with committed revenue, not usage-only cloud connectivity.

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Benefits

  • Flexible Working Environments
  • Birthday Leave
  • Generous study and training allowance
  • 5 days paid study leave
  • Health and wellness program
  • Wellness Program
  • Remote Work Options
  • Hybrid Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Parental Leave
  • Family Planning Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
IT Brief
Oct 19th, 2026
Data Vault plans new North Shore data centre in Auckland.

Data Vault plans new North Shore data centre in Auckland. Tue, 20th Oct 2026 (Today) Data Vault has announced a new 3MW data centre on Auckland's North Shore as part of a wider plan to add about 6MW of capacity across Auckland, Hamilton and Wellington. The New Zealand-owned operator has already acquired the building for the North Shore site and confirmed 11 connectivity and service partners for launch. Fit-out is scheduled to begin in 2027, with the first stage expected to become operational in the second half of that year. The project follows continued growth at Data Vault's Grafton facility as the company expands its Auckland footprint. Data Hall 3 at Grafton is fully contracted, while Data Hall 4 is due to become operational in the first quarter of 2027 and Data Hall 5 is scheduled to follow in the third quarter. The wider expansion programme includes a further 1MW in Grafton, another 1MW at its Te Rapa site in Hamilton and about 300kW in Wellington. Together with the North Shore project, those plans amount to 5.3MW of identified additional capacity, with further options under review as part of the broader 6MW target. Peter White, General Manager, Data Vault, said demand was coming from a mix of network operators, cloud providers and international technology companies. "We've seen significant demand from network operators, cloud providers and international technology companies looking for high-quality colocation in New Zealand. Data Hall 3 is full, we've secured a major international anchor customer for Data Hall 4, and we're already progressing Data Hall 5 for next year. The North Shore development is the next logical step. We've secured the building and expect to start bringing capacity online next year, giving our customers another Auckland location and greater geographic diversity," White said. Launch partners For the North Shore site, Data Vault has lined up Eon Fibre, Devoli, EdgeIX, Verge Infrastructure, WaveSquared, Hostpearl, Vetta Group, Mercury, Purelink, Vital and Megaport as launch partners. More are expected to be added before the facility opens. Customers at the site will be able to access fibre networks, internet services, internet exchanges, cloud connectivity and other network services from the first day of operation. The North Shore facility will continue the company's carrier-neutral model, allowing customers to choose their preferred providers. Data Vault's existing Grafton operation is approaching 70 autonomous system numbers across its network ecosystem and has access to internet exchanges including EdgeIX, NZIX and MegaIX. The North Shore facility is intended to mirror that approach in a second Auckland location. "We're not building a facility and then hoping the network providers turn up. We've already confirmed 11 launch partners, with more to come. Customers will have access to a wide range of services and providers from day one. We've built a strong connectivity ecosystem at Grafton, and our intention is to bring that same approach to North Shore from the outset," White said. Efficiency focus Energy use is another priority in the expansion programme. The new developments will use modern cooling systems, aisle containment and power infrastructure designed to improve power usage effectiveness. Data Vault already has rooftop solar installations at its Grafton and Hamilton facilities and plans further large-scale solar projects, including at the North Shore site. That reflects growing customer scrutiny of energy costs and site efficiency as rack demand rises. "Power efficiency is becoming increasingly important for our customers. We're investing in modern cooling technology and better facility design to maximise the amount of power available for customer IT equipment. We already have solar generation at Grafton and Hamilton, and we're looking to expand on that as we develop new facilities. It's about improving efficiency, reducing operating costs and keeping our facilities commercially competitive," White said. Customer segment Data Vault is focusing on mid-density colocation rather than the hyperscale and artificial intelligence infrastructure that has attracted much of the sector's recent investment. It sees demand from network operators, cloud providers, managed service providers and enterprise customers that do not require very high rack densities. At the same time, the business is nearing completion of its SOC 2 readiness programme. Enhanced security and operational controls will be rolled out across all facilities alongside the North Shore development, covering physical security, monitoring, operational procedures and governance as the company works towards independent SOC 2 attestation. "Security and compliance are becoming increasingly important, particularly for enterprise and international customers. We've been investing in our systems, processes and physical security to ensure consistent standards across our facilities as we grow," White said. Data Vault operates sites in Auckland and Hamilton and manages operations at its Wellington facility in partnership with Vital. "We're not trying to be the biggest data centre operator in New Zealand. Our focus is on building highly connected, efficient and reliable facilities, providing good service and making sure we have capacity available as our customers grow," White said.

DLA Piper
Oct 13th, 2026
DLA Piper advises lenders on Megaport's $550M debt financing

DLA Piper advised a syndicate of eight banks on an AUD845 million ($586 million) senior secured debt financing for Megaport, the Brisbane-based network and infrastructure company. The facilities give Megaport a flexible debt platform to support growth, including its expansion into AI infrastructure through strategic compute contracts and more graphics processing unit (GPU) capacity. The deal also refinances an existing AUD150 million ($104 million) facility. The cross-border transaction involved DLA Piper teams from Australia, Germany, New Zealand, Singapore, the UK, and the US. "This financing highlights the growing intersection of digital infrastructure and AI," said finance partner David Kirkland.

International Business Times Australia
Oct 12th, 2026
Megaport shares jump 5.5% as AI infrastructure bet lifts ASX tech stock ahead of october quarterly update.

Megaport shares jump 5.5% as AI infrastructure bet lifts ASX tech stock ahead of october quarterly update. The ASX-listed network services company has gained 36% in a year, but its shift into AI infrastructure faces questions over profitability, capital spending and customer concentration. Published 10/12/26 AT 12:24 PM AEDT SYDNEY - Shares of Megaport Ltd. rose sharply on Monday, outpacing the broader Australian market as investors returned to the network services company whose push into artificial intelligence infrastructure has made it one of the most closely watched technology stocks on the ASX. Megaport shares climbed 1.03 Australian dollars, or 5.49%, to A$19.81 during Monday's session. The stock traded between A$19.16 and A$19.89, with about 361,000 shares changing hands. The gain lifted the company's market value to about A$4.7 billion. It was not immediately clear whether the company had released new information to the market. Monday's move came as the benchmark S&P/ASX 200 index rose about 0.7% by midday, helped by a rebound in mining stocks and a rally in technology shares. Megaport shares are up about 36% over the past year. From connectivity to AI Founded in Brisbane and listed on the ASX in December 2015, Megaport built its business providing network-as-a-service technology that helps companies connect to cloud providers, data centers and other digital services on demand. Over the past year, however, the company's investment story has shifted toward artificial intelligence. Megaport has expanded into providing computing power, including access to graphics processing units used to run AI applications, positioning itself as an asset-light way for investors to gain exposure to demand for AI infrastructure. That strategy produced a string of major contract announcements in the first half of 2026. In April, Megaport said Latitude.sh had secured a 36-month compute and storage contract worth about A$35.4 million. In May, it announced three major contracts for GPU, CPU, network and storage services with two U.S.-based technology customers running AI applications and inference workloads. In June, the company announced four new major contracts with a total contract value of about A$458.9 million and annual recurring revenue of roughly A$199 million, alongside a capital raising. It also outlined plans for a globally distributed AI inference cloud that would include an on-demand pool of GPUs. The announcements fueled a dramatic rally. At one point, the shares surged about 70% in a single month. Strong results, but higher losses Megaport reported its full-year results for fiscal 2026 in August. Revenue rose 37% to about A$312 million, while earnings before interest, taxes, depreciation and amortization reached about A$77 million, a margin of about 25% and ahead of guidance. The shares initially jumped to a record high of A$21.96 on the morning of the results. But enthusiasm faded as investors focused on the company's widening losses. Megaport's statutory net loss grew to A$39 million in fiscal 2026 from A$300,000 a year earlier, reflecting heavy investment in its expansion. The stock subsequently fell about 21% over five trading days, a reminder of how volatile shares tied to the AI investment theme can be. Analysts remain upbeat Despite the volatility, analysts have remained broadly positive. Most brokers covering the stock rate it a buy, with some price targets as high as A$30.55, well above Monday's trading levels. Supporters argue that Megaport offers exposure to AI-driven demand with shorter implementation times and lower capital requirements than traditional data center operators. Critics caution that the company still needs to deploy capital effectively, deliver hardware on time, manage its reliance on a small number of large customers and prove that new contracts translate into strong returns. What's next Megaport's next earnings report is expected Oct. 29, according to Investing.com. Investors will be watching for progress on its AI contracts, growth in annual recurring revenue and any updates on spending plans. For now, Monday's rally suggests investors remain willing to back Megaport's transformation from a cloud connectivity provider into an AI infrastructure player, even as questions about profitability persist.

Financial Post
Oct 12th, 2026
Megaport expands global automated infrastructure platform into Portugal.

Megaport expands global automated infrastructure platform into Portugal. Business Wire Published Oct 12, 2026 Megaport's expansion to Portugal unlocks access to compute, network, and storage services for the local and global markets. BRISBANE, Australia - Megaport Limited (ASX: MP1) ("Megaport"), a leading global automated infrastructure platform, today announced the launch of its services in Portugal, expanding its European footprint and enabling enterprises and service providers in the region to connect instantly to the world's leading cloud, network, and data center providers. Story continues below This advertisement has not loaded yet, but your article continues below. With new on-ramps in Lisbon, customers in Portugal can now access Megaport's automated infrastructure platform as well as more than 1,200 enabled data centers worldwide. This launch gives enterprises, MSPs, and carriers private, high-performance compute, network, and storage, as well as on-demand regional interconnection with scalable bandwidth. Top Stories Interested in more newsletters? Browse here. With Portugal's data center market projected to reach US$3.09 billion by 2030 as well as Lisbon's proximity to major submarine cable landings, the strengthening global connectivity hub is a natural next step for Megaport. "Portugal's digital economy is rapidly growing, and infrastructure is at the heart of that transformation," said Emmanuel Sevray, VP Europe, Middle East, and Africa at Megaport. "By bringing Megaport's world-class platform to this thriving market, we're empowering businesses to accelerate their business advancement, improve network performance, and seamlessly connect to global partners and providers." Portugal's growing role as a digital hub for Southern Europe makes it a natural addition to Megaport's expanding European presence, which already includes key markets like Spain, France, Germany, and the United Kingdom. "This launch reinforces our commitment to supporting customers wherever they operate," added Sevray. "Portugal is an exciting opportunity to bring world-class automated infrastructure to a thriving technology ecosystem." About Megaport Deploying infrastructure should be fast and simple. By taking a software-defined approach, Megaport provides private compute, network, and storage - globally, securely, and on demand. Build and scale your infrastructure in just a few clicks with a global AI inference platform. Trusted by the world's leading companies, Megaport partners with service providers, data centers, and systems integrators across 1,200+ enabled locations worldwide. The Megaport Network is ISO/IEC 27001 certified. Start building at megaport.com. View source version on businesswire.com: Media Enquiries

Telecom Ramblings
Oct 7th, 2026
Int'l bytes: Applied Digital, ciena, Telstra, Epsilon, Megaport.

Int'l bytes: Applied Digital, ciena, Telstra, Epsilon, Megaport. Three expansion projects and an upgrade from around the world: Applied Digital is expanding its reach beyond the US with a new project over in northern Europe. They have entered into an agreement for 1GW of potential power capacity in Finland starting in 2028. The plan is to build an AI Factory Campus in the country, and with power in place they can now move forward other aspects of the project like, for example, the campus itself. Ciena has picked up a key contract win over in the UK. Openreach will be deploying their Waveserver and WL6 1.6Tbps coherent technology into the company's infrastructure. They will be deploying 400G and 800G client traffic over dedicated 1.6Tbps waves for connectivity to and between cable landing stations, data centers, and cloud destinations. Telstra is investing in its terrestrial connectivity to Western Australia. They have launched the new Perth-Sydney route of their Aura Network. It's the longest route in Australia, and is part of an effort to better connect the country's southwest back to the more populous southeast. Perth has become a key regional infrastructure hub for which Telstra wants to have plenty of diverse connectivity options. And Epsilon has tapped Megaport to help expand its reach in North America. Epsilon customers will be able to leverage Megaport's compute, network, and storage across the US and Canada. The two have collaborated to interconnect their respective software-defined network platforms to allow high-performance, on-demand connectivity. If you haven't already, please take our Reader Survey! Just 3 questions to help us better understand who is reading Telecom Ramblings so we can serve you better!