Full-Time

Process Excellence Senior Project Manager

Posted on 1/17/2025

Athena Health

Athena Health

5,001-10,000 employees

Cloud-based healthcare management solutions provider

Social Impact
Healthcare

Senior, Expert

Company Historically Provides H1B Sponsorship

Remote in USA

Preferred candidates from North Carolina.

Category
Project Management
Business & Strategy
Required Skills
Risk Management
Data Analysis

You match the following Athena Health's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree in business administration, Marketing, or related field.
  • Certification in change management and process improvement tools and methodologies – Lean/Six Sigma Black Belt preferred. PMP certification preferred.
  • 8+ years of experience leading complex initiatives and project management experience in a fast-paced environment.
  • Strong understanding of project management software tools, methodologies, and best practices.
  • Excellent leadership, communication, and organizational skills.
  • Ability to manage multiple projects simultaneously.
  • Strong problem-solving skills and attention to detail.
  • History of working with business process owners and other stakeholders to determine and influence the best outcome.
  • 3-5+ years of experience working to deliver transformational change initiatives and a proven record in implementing solutions for complex business issues, managing and delivering large-scale projects on time and within budget.
  • Experience in completing project deliverables within scope, schedule, cost, and quality constraints.
  • Demonstrated expertise in change management, including stakeholder analysis, communication planning, training, and organizational readiness assessment.
  • Experience developing and maintaining detailed project plans, process mapping, and documentation.
  • Strong facilitation skills
  • Expert in using and implementing project management software to track and maintain projects.
  • Expert in using process mapping software.
  • Experience creating and presenting internal and external status reports and dashboards and risk and issue management.
  • Strategic mindset with the ability to analyze complex business challenges, develop innovative solutions, and drive impactful change.
  • Strong PowerPoint and presentation skills
  • Ability to coordinate multiple project teams and effectively conduct the initiative to meet overall objectives.
  • Strong communication and collaborative skills
  • Exceptional communication, interpersonal, and negotiation skills, with the ability to influence and collaborate effectively at all levels of the organization.
  • Proven ability to successfully operate in a highly matrixed organizational system where partnership and influence are key drivers of success.
  • High tolerance for ambiguity and an ability to work cooperatively and forge relationships across multiple functional organizations.
  • Excellent analytical and critical thinking skills, with the ability to analyze complex business processes, identify improvement opportunities, and develop practical solutions.
Responsibilities
  • Oversee projects from inception to completion. Define project scope, milestones, and deliverables. Monitor progress and adjust strategies as needed.
  • Implements clear project charters and measurable goals for each project, ensuring the project is set up for success
  • Develop and manage detailed project schedules and work plans.
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Utilize industry best practices, techniques, and standards throughout the entire project execution.
  • Monitor project progress and make adjustments as needed.
  • Measure project performance using appropriate systems, tools, and techniques.
  • Conduct impact assessments to identify potential risks and develop mitigation strategies.
  • Collaborate with stakeholders at all levels to gain buy-in and support for change initiatives.
  • Design and deliver training programs and communication plans to support change initiatives.
  • Monitor and evaluate the effectiveness of change initiatives, making adjustments as necessary to achieve desired outcomes.
  • Provide coaching and support to managers and employees to help them navigate through change.
  • Report and escalate issues to management as needed.
  • Develop and deliver communication plans, training programs, and stakeholder engagement strategies to ensure smooth transitions and buy-in from all levels of the organization.
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Perform quality control on the project throughout development to maintain the standards expected.
  • Manage relationships with clients and stakeholders.
  • Ensure that all projects are delivered on time, within scope, and within budget.
  • Develop detailed process mapping and value-add analyses
  • Foster a culture of continuous improvement by promoting innovation, collaboration, and knowledge sharing across the organization. Provide guidance and mentorship to the team in the project and change management best practices, tools, and techniques.
  • Build and maintain strong relationships with key stakeholders, including executive leaders, department heads, and process owners, to gain support and alignment for transformation initiatives.
  • Collaborate with the Director to enable the successful adoption of new processes and process improvement methodologies across Marketing. Foster a culture of learning and development within the team.
  • Analyze data, conduct root cause analysis, and use statistical tools to drive process enhancements.
  • Solve complex problems by applying process improvement (Lean Six Sigma) methodologies.
Desired Qualifications
  • Lean/Six Sigma Black Belt preferred.
  • PMP certification preferred.

Athenahealth offers cloud-based services to enhance the efficiency of healthcare providers, focusing on electronic health records (EHR), revenue cycle management (RCM), and patient engagement solutions. Their integrated system helps clinicians manage patient information, streamline billing, and improve communication with patients. Unlike competitors, Athenahealth operates on a subscription model and provides support services to maximize the use of their technology. Their goal is to reduce administrative burdens for healthcare providers and improve access to healthcare for underserved communities through their initiative, athenaGives.

Company Stage

IPO

Total Funding

$38.9M

Headquarters

Watertown, Massachusetts

Founded

1997

Growth & Insights
Headcount

6 month growth

9%

1 year growth

9%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • AI-powered Ambient Notes reduce administrative burdens, improving clinician efficiency and satisfaction.
  • Integration with HealthArc enhances patient engagement and automates clinical documentation, boosting outcomes.
  • Partnership with Fruit Street Health integrates preventive care solutions, reducing chronic disease incidence.

What critics are saying

  • Competition from AI-driven solutions like Suki may challenge athenahealth's market share.
  • Data privacy concerns arise from integrating third-party platforms like HealthArc with athenahealth's EHR.
  • HIMSS25 conference may highlight gaps in athenahealth's offerings compared to competitors like Epic.

What makes Athena Health unique

  • Athenahealth offers a comprehensive, cloud-based solution integrating EHR, RCM, and patient engagement.
  • The athenahealth Marketplace allows seamless integration with third-party applications, enhancing platform functionality.
  • AthenaGives provides free EHR technology to underserved communities, showcasing corporate social responsibility.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Flexible Work Hours

Hybrid Work Options

Commuter Benefits

Professional Development Budget

Conference Attendance Budget

Employee Assistance Programs

Tuition Assistance

INACTIVE