Director of Product Operations

Noom is a digital healthcare company that connects people to content, coaching, community, and clinicians to build healthy habits and promote better living. We’re a mission-driven, high-growth organization that’s powered by science, technology, and world-class talent. 

We are seeking an experienced and results-driven Director of Product Operations to run and optimize our product operations function. This role is critical in ensuring the seamless execution and delivery of Noom’s product offerings while driving operational excellence and cross-functional collaboration. The ideal candidate will possess a strong background in product operations and program management, exceptional leadership skills, and a passion for delivering impactful products.

What You’ll Be Doing

• Work closely with Noom’s leadership team to develop and facilitate Noom’s product operations best practices, including product roadmap ideation, shepherding delivery, and ensuring successful launches. 
• Align operational processes with company goals and drive continuous improvement.
• Oversee the meeting cadence for key initiatives, including the socialization of product organization priorities and results to stakeholders.
• Partner with Product, Engineering, and Data teams to ensure consistent collaboration and communication leads to successful product delivery.
• Support PM best practices and oversee product lifecycle management.
• Create a centralized source of truth for product data and ensure that key metrics and insights necessary for product success are easily accessible and visible.
• Develop and maintain comprehensive documentation and frameworks for product operations processes and provide detailed updates and reports to senior leadership and stakeholders.
• Lead and build a capable team, fostering a collaborative environment. Provide training and development opportunities to support their growth.

What We’re Looking For

• 6+ years of experience in product operations, program management, or a related field, with at least 2 years of experience in direct management and leading teams.
• Proven expertise in managing complex product development projects and streamlining operational processes.
• Data and process-driven leader, with strong analytical and problem-solving capabilities.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively across teams/organizational lines and with external partners.
• Ability to earn the trust of and influence highly technical engineering and product teams.
• Demonstrated experience in managing and mentoring teams, with strong leadership and interpersonal skills. Ability to inspire and motivate others to achieve high performance.

What Makes This Job Amazing

• You’ll be helping millions of people lead healthier lives every day
• You’ll experience huge learning & professional growth opportunities. Noom believes in supporting you; we’ll cover the cost of books, courses, conferences… you name it!
• You’ll become part of our transparent, high-performing, and close-knit team
• We guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.

Base Salary

• The US base salary range for this full-time position is $166,000-$224,000/year.
  • The range displayed on each job posting is based on Noom’s estimate as of the date of publication and reflects the minimum and maximum target for the position across all US locations. The actual placement of the candidate within the range is based on factors including but not limited to relevant experience, assessment of functional skills and behavioral competencies, and scope. This range is not inclusive of any discretionary bonus or equity package. 

Other Elements of the Rewards Package

• Noom currently offers a comprehensive and generous total rewards package. This package generally includes discretionary performance-based bonus, stock awards, healthcare & retirement benefits, paid holidays, paid time off, disability benefits and various wellness programs, etc.

Location

• By applying to this position you will have an opportunity to share your preferred working location from the following:
• In-office Locations: 
• New York, NY, USA - 2 days in office per week preferred
• Remote location(s): Greater New York City area

More About Noom

At Noom, we believe that the individual is the greatest force for good, not just in their health but in unlocking their fullest potential. We apply the same principles inside Noom. Across our dynamic organization, we empower our teams to execute on big ideas and we start and end each day with responsibility to make the world a healthier place. Fortune, Inc., Glassdoor, and Crain’s have all named Noom a Best Place to Work including being named on Fortune’s lists for Best Workplaces in New York, Best Workplaces in Technology, Best Workplaces for Women, and Best Workplaces for Millennials. 

Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, please email accommodations-help@noom.com.

To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Our assessment process includes multiple phone and/or video interview rounds, and we will never ask you for personal payment, require you to purchase equipment, or extend a job offer without the completion of this interview process. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to instead apply directly through our website.