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Field Solutions Engineer
Confirmed live in the last 24 hours
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Bash
JavaScript
Lua
Management
REST APIs
Sales
Python
Go
Requirements
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills
  • Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS
  • 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
  • Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends
  • A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company
  • Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ
  • You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations
  • You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions
  • You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important
  • You understand how to manage a project, work to deadlines, and prioritize between competing demands
Responsibilities
  • As critical members of Cloudflare's Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy
  • In business generation and expansion, you'll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs)
  • For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance
  • The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates
Desired Qualifications
  • You've built web applications before, or contributed to existing web applications in a meaningful way
  • You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that 'ACL' doesn't always mean Anterior Cruciate Ligament
  • You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser's web inspector
  • You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them
  • Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2
  • An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome
  • Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome
  • Certifications
Cloudflare

1,001-5,000 employees

Web performance & security platform
Company Overview
Cloudflare's mission is to help build a better Internet. The company specializes in providing a content delivery network and DDoS mitigation services.
Benefits
  • Competitive salaries
  • Take-what-you-need paid vacation policy
  • Comprehensive health plans and benefits
  • Paid maternity and paternity leave
  • Commuter and ride share options
  • Returnships
Company Core Values
  • Be curious to learn and grow
  • Communicate clearly, directly, and transparently
  • Do the right thing
  • Embrace diversity to make Cloudflare better
  • Get your work across the finish line
  • Lead with empathy and assume good intentions