Distribution Supervisor

Tasks/Duties/Responsibilities:

• Promote safe work practices and demonstrates a zero tolerance for non-compliance with safe work practices, policies and regulations
• Ensure compliance with company policies, legal requirements, and customer expectations
• Oversee equipment maintenance and ensure a clean, safe work environment
• Serves as the primary point of contact for QAD ERP system functionality and utilization within the distribution team
• Ensure accurate data entry accuracy and completeness and system updates for inventory, shipping, and receiving
• Train and support team members on QAD system usage and best practices
• Troubleshoot system issues and coordinate with IT or ERP support teams as needed
• Monitor system performance and ensure compliance with established workflows
• Supervise employees engaged in shipping, receiving, loading/unloading, and order processing
• Assign tasks and monitor workflow to ensure timely and accurate fulfillment of customer orders
• Meets or exceeds distribution targets and goals
• Performs customary management and supervisory responsibilities, including setting, planning, direction, training, and evaluation
• Maintain orderly storage, picking, and staging of products to meet productivity and quality standards
• Successfully operates on plan and, when necessary, takes appropriate action to get back on plan in a safe and effective manner
• Effectively communicates with cross-shifts and represents Service Wire standards, plans, and policies
• Drive continuous improvement initiatives to reduce waste and increase efficiency
• Coordinates activities of personnel with regard to processing orders and material production
• Processes orders according to urgency while considering stock availability, order quantity, and material type
• Analyze and communicate control of inventory levels and provide reports on slow-moving or surplus stock
• Collaborate with other departments (sales, customer care, purchasing, freight) to optimize processes and resolve issues
• Maintain accurate records and documentation for all distribution activities
• Other duties as assigned

Knowledge/Skills/Requirements:

• High School Diploma/GED or five years related industrial experience or equivalent training required
• Demonstrated effective management and supervisor skills
• Effective communication skills, both oral and written
• Experience with QAD ERP or similar enterprise resource planning systems required
• Ability to apply technical knowledge or experience to define problems, generate alternatives, and execute solutions
• Strong basic math and measuring skills
• Ability to read, comprehend, and respond to general instructions, direction, and correspondence, both oral and written
• Ability to work cooperatively with members of various departments
• Basic familiarity with Microsoft office programs and related products
• Maintain accurate records and documentation for all distribution activities
• Knowledge of continuous improvement/lean principles preferred
• Bilingual (Spanish/English) a plus

Position Requirements

• Personal protective equipment is required
• Continuous participation in company safety training
• Company forklift operation and certification

Physical Demands/Work Environment

• Work environment is comparable to outdoor temperatures
• Regularly stands, bends, and reaches for extended periods
• Regularly moves about the facility
• Regularly lifts and moves materials up to 50 pounds
• Regularly uses hand and finger dexterity to adjust and manipulate controls, tools, and objects
• Occasionally required to move up to 100 pounds by pushing, pulling, or sliding material. Assistance provided as needed
• Visual inspection of material quality requires
• Must be able to work in hot and cold environments without climate-control
• In-person attendance is an essential function of the job

Reports To:

• Distribution Manager

The perks of joining our Team

• Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
• Progressive PTO & Paid Holidays - Tenure-based paid time off pluseight paid holidaysannually
• Predictable, set schedules that support work-life balance - no rotating shifts
• 401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
• Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
• Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
• Annual bonus potential up to $3,000 - through performance incentive programs
• Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
• See all benefits we offerhere