Manager – Organizational Effectiveness

We are seeking a Manager of Organizational Effectiveness to join the People Team! Reporting to the Director of Organizational Effectiveness, this role is critical to driving initiatives that support learning & development, employee engagement, people leadership development, organizational design, and performance management. This position will partner closely with stakeholders and leaders across the organization to build and implement programs that enhance team capabilities, foster collaboration, and align with Diverge Health’s mission and goals.

What You’ll Do

As a Manager of Organizational Effectiveness, you will play a pivotal role in shaping the future of Diverge Health by building people capabilities that empower our teams to deliver on our mission. This role will be responsible for the creation, execution and oversight of several key strategic initiatives, requiring a leader who can drive meaningful change in a dynamic and collaborative environment.

Key areas you’ll add value

• Lead the development, implementation, and management of key learning and development initiatives, prioritizing evolving business needs and leadership development.
• Drive planning initiatives, collaborating with leaders and key stakeholders across the business, ensuring work is enabling the success of organizational priorities.
• Oversee the design and execution of strategic talent planning efforts, performance management processes, and employee engagement strategies.
• Assist with the design and support of organizational structure, performance management frameworks, and related processes.
• Collaborate with leaders and stakeholders to align L&D strategies with business needs, ensuring programs are impactful and scalable.
• Lead ongoing employee engagement surveys, playing a critical role in survey design, execution, and post-survey follow-up and action planning.
• Leverage data and analytics to constantly evaluate programmatic efficacy and effectiveness.
• Drive projects forward in a matrixed environment, managing diverse opinions and priorities while delivering high-quality outcomes.
• Act as a trusted advisor to leaders, providing guidance on best practices in organizational development and employee growth.

What You Bring

• Bachelor’s degree or equivalent required.
• Passion for creating, executing and leading key people-focused initiatives with a strong business acumen and collaborative orientation.
• 5-7 years of experience across learning & development, talent development, and performance management, including at least 3 years in a leadership role driving forward L&D initiatives.
• Ability to appropriately lead with a level of depth in learning and development philosophies and instructional design methodologies.
• Demonstrated success in designing and implementing key learning programs in a matrixed organization, with a focus on supporting diverse audiences.
• Proven experience in driving key talent development, performance management and organizational design initiatives.
• Experience with integrating organizational design methodologies and change management as critical components of leading large-scale initiatives.
• Advanced proficiency in presentation and facilitation skills.
• Exceptional interpersonal and communication skills, with the ability to manage relationships, influence without authority, and navigate complex stakeholder environments.
• Strong project management skills, with a high-level of attention to detail and execution ability, while consistently bringing a strategic mindset.
• High emotional intelligence and adaptability to thrive in an ambiguous and fast-changing environment.

Preferred Skills

• Experience working in a high-growth organization preferred, with a high level of comfort in driving work forward amidst shifting business priorities.
• Experience in instructional design and content creation.
• A background working in the healthcare and services industries, or relevant experience.