Full-Time
Medical Appointment Personnel 2
Posted on 9/14/2026
The New York Foundling
Child, family, and disability services
Compensation Overview
$22/hr
Port Jervis, NY, USA
In Person
 Medical, Clinical & Veterinary (1) |
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- A high school diploma or equivalent is required.
- At least one year of experience in healthcare coordination, patient advocacy, or a related field is required.
- Knowledge of developmental disabilities is preferred.
- The role requires organizational, communication, and interpersonal skills; the ability to prioritize tasks, solve problems, and navigate healthcare systems on behalf of persons with disabilities.
- CPR and First Aid certification are preferred.
- The role requires the ability to respond calmly and effectively to medical emergencies or challenging situations in a healthcare setting.
- The role requires maintaining confidentiality, upholding ethical standards, and communicating effectively with healthcare providers and stakeholders.
- Schedule and coordinate primary care visits, specialist consultations, therapy sessions, diagnostic tests, and other medical appointments according to individuals' needs and preferences; follow up on rescheduled appointments and manage reminders.
- Provide or arrange safe and comfortable transportation to and from medical appointments, and accompany individuals as needed to support communication and understanding between the individual and provider.
- Advocate for the healthcare rights and needs of persons with developmental disabilities, including access to appropriate medical care, accommodations, and support services.
- Maintain timely and accurate records of medical appointments, diagnoses, medications, treatment plans, health information, and communications with healthcare providers.
- Report findings, participate in clinical meetings, and provide recommendations to interdisciplinary teams and caregivers.
- Respond to medical emergencies or crises during appointments, implement protocols for immediate assistance, and coordinate follow-up care.
- Ensure the team follows up after appointments and addresses recommendations.
- Collaborate with healthcare professionals, caregivers, and community resources to facilitate continuity of care, address health concerns, and advocate for individuals' well-being.
- Participate in corrective action plans, survey audit follow-up, and collaboration with staff, nurses, care coordinators, and managers as needed.
- Additional training in disability services, medical administration, or crisis intervention is a plus.
- A healthcare-related certification or degree is a plus.
The New York Foundling is a New York nonprofit providing social, educational, and behavioral-health services. Its programs support children, families, people with developmental disabilities, students, and young adults through foster care, community services, education, mental-health care, and disability supports. Services are delivered in homes, schools, residences, clinics, and community settings. The organization combines direct care with case management, clinical practice, education, research-informed programs, and family support. Teams include social workers, clinicians, educators, direct-support professionals, care coordinators, program leaders, and operational staff.
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