Full-Time
Desktop Support Analyst
360 IT Professionals
11-50 employees
Software development, mobile/web, and Salesforce solutions
No salary listed
Indianapolis, IN, USA
In Person
 Customer Experience & Support (1) |
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- Bachelor’s Degree or equivalent
- 1-2 years related work experience
- High school diploma or equivalent
- One year technical support experience
- One year customer service experience
- Must have valid driver’s license
- Three consecutive years of active driving history
- Successfully complete driver’s safety training
- Reliable transportation as needed to move between sites throughout the day as necessary
- Provide first level support to users of various desktop applications such as Microsoft.
- Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.
- Provide technical support on operational or maintenance aspects of system equipment.
- Diagnose mechanical, hardware, software and systems failures, using established procedures.
- Basic technical understanding of Wi Fi networks, switches and routers.
- Perform remote, on-site or in-house servicing and/or repair of company products/services.
360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Fremont, California
Founded
2013
Simplify's Take
What believers are saying
- Clutch highly rates IT staffing and development services at $25-$49/hr.
- Active hiring for 60 roles signals expansion in Fremont tech market.
- $54.8M revenue from diverse tech stack including JavaScript and PHP.
What critics are saying
- Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
- Google poaches 30% engineers leading to high turnover in 6-12 months.
- AI platforms displace 60% revenue from PHP contracts in 12-24 months.
What makes 360 IT Professionals unique
- Blends experienced and young professionals for innovative software solutions.
- Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
- Offers IT staffing, product development, and mobile technologies from Fremont.
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Benefits
Remote Work Options