INACTIVE
Full-Time
Key Account Manager
Provides tools for advanced cellular research and discovery
Hardware
Biotechnology
Mid, Senior
Remote in USA
Required Skills
Sales
Communications
Management
Word/Pages/Docs
Salesforce
Marketing
Requirements
- BS. in life science, chemistry or business
- Proven successful sales experience with a technical product line
- Minimum of 5+ years senior level sales experience in NGS, or Diagnostics
- Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Exceptional listening, verbal and written communication skills
- Ability to articulate well and think quick on your feet
- Outstanding relationship building and interpersonal skills
- Proven track record of influencing in a matrix organization driving for action and consensus
- Results orientated, entrepreneurial and self-motivating
- Willingness to accept heavy travel
- Demonstrated ability to solve problems and work effectively in a team environment
- Proficient with Microsoft Word, Excel and Outlook and CRM database (Salesforce expertise would be an advantage)
Responsibilities
- Achieve sales growth and objectives within assigned accounts across the entire 10x portfolio
- Set goals for the account team, provide feedback, and facilitate communication between 10x and each key account
- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within assigned key accounts to maximize share of wallet
- Provide business insight and value to retain customers and ensure customer relationships. Demonstrate leadership and decision making in adjusting strategy to account for local factors or market shifts
- Understand the competitive dynamics within the account and lead development and implementation of strategies and tactics that best position 10x technology and products to neutralize competitor growth
- Responsible for maximizing the strategic business relationship, both short term and long term, by aligning the customer's mission and goals with successful utilization of current and future 10x technology
- Builds and executes strategic account planning with their territory team that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
- Coordinating pre-sales and post-sales follow up
- Work collaboratively with Business Development, Product Marketing, Field Sales, and Field Application Scientists to drive opportunities and awareness in assigned accounts
- Establishes productive, professional relationships with key personnel in assigned customer accounts
- Negotiate all sales opportunities within company established parameters for the assigned key accounts and generate associated sales contracts and quotations
- Manage the sales process including pricing management, project pipeline visibility, product and revenue forecasting, order transactions, and ship schedules
- Provide 10x Sr. leadership & management with regular feedback on account status and key initiatives
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations
- Navigate orders through the customer purchasing process and provide accurate sales forecasts; while keeping CRM system up to date
- Reporting to the District Sales Manager, you will be a senior member of the district team, playing an active role in its development, driving results in line with its strategy and tactics
Company Stage
Series B
Total Funding
$348.6M
Headquarters
Pleasanton, California
Founded
2012
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -3%Benefits
Comprehensive health benefits
Generous time off
Parental leave
INACTIVE