Part-Time

Home Services Promotions Associate

Deadline 7/31/27
ARS

ARS

1,001-5,000 employees

Residential HVAC, plumbing repair and installation

Compensation Overview

$18 - $20/hr

+ Commission

Newport News, VA, USA

In Person

Category
Retail (1)
Required Skills
Sales
HVAC
Customer Service
Plumbing

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Requirements
  • Candidates must be comfortable approaching and speaking with customers in a retail environment.
  • Candidates should have sales or retail experience, although it is not required.
  • Candidates must be able to stand or walk for extended periods during shifts.
  • Candidates must have reliable transportation to the assigned retail location.
  • Candidates must be available for weekend retail hours and some holidays.
  • Candidates must maintain a professional appearance suitable for a retail environment.
  • Candidates must be willing to attend weekly team meetings.
Responsibilities
  • Start friendly conversations with shoppers about home comfort, energy efficiency, and indoor air quality.
  • Explain how American Residential Services helps homeowners with heating, cooling, and home comfort improvements.
  • Offer customers the opportunity to schedule a free in-home consultation.
  • Enter customer information and book appointments for American Residential Services specialists.
  • Represent American Residential Services with a positive, professional presence inside the store.
  • Work alongside store management and American Residential Services team members to support in-store promotions.

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, Tennessee

Founded

1975

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Simplify Jobs

Simplify's Take

What believers are saying

  • GI Partners is shopping ARS at over $3.5 billion, signaling buyer demand, March 2026.
  • ARS bought Tipping Hat in May 2026, expanding Colorado coverage and cross-sell capacity.
  • Netic's 2026 rollout targets routine customer-service volume, freeing technicians for higher-margin calls.

What critics are saying

  • GI Partners' March 2026 sale process distracts management and exposes ARS to valuation pressure.
  • Trident Construction's February 2025 arbitration fight keeps contract and employment disputes in public view.
  • A failed sale at a lower valuation forces sponsor-led cost cuts and branch rationalization.

What makes ARS unique

  • ARS runs 1.2 million annual customer visits across 29 states, per Reuters March 2026.
  • Its proprietary Connect platform integrates Netic AI agents and Bluon technical data, March 2025-2026.
  • Tipping Hat joined ARS in May 2026, extending Denver-scale local brand density.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Vacation

Company paid life insurance

Flexible Work Hours

Pet Insurance

Legal Services

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
PR Newswire
Aug 10th, 2026
Netic partners with American Residential Services to deploy AI agents for customer service scaling

Netic, a San Francisco-based AI platform for essential services, has partnered with American Residential Services (ARS), one of America's largest home services providers. The partnership will see ARS deploy Netic's AI platform to help customer service specialists handle increased demand as the company expands nationwide. Netic's AI agents will manage routine interactions and provide surge capacity whilst integrating with ARS's proprietary Connect platform. This allows human agents to focus on conversations requiring expertise. ARS selected Netic following an extensive evaluation of AI platforms, citing consistent performance and technical depth. "ARS represents exactly the type of enterprise we built Netic for," said Melisa Tokmak, founder and CEO of Netic. The partnership aims to scale customer engagement whilst maintaining service quality for homeowners. Netic is backed by Founders Fund, Greylock, and Hanabi Capital.

PR Newswire
May 19th, 2026
American Residential Services, LLC. Continues to Expand with the Acquisition of Tipping Hat Plumbing, Heating & Electric

/PRNewswire/ -- American Residential Services® (ARS®/Rescue Rooter®), one of the nation's largest providers of residential heating, ventilation, air...

REF Industry
Mar 30th, 2025
ARS Partners with Bluon to Integrate AI and Equipment Data in HVAC Services

ARS partners with Bluon to integrate AI and equipment data in HVAC services.

PR Newswire
Mar 28th, 2025
American Residential Services (Ars) And Bluon Announce Strategic Partnership To Transform Hvac Service Through Ai And Equipment Data

ARS will integrate Bluon's best-in-class AI Tech Support + enormous equipment database directly into their proprietary field service platform.IRVINE, Calif. and MEMPHIS, Tenn., March 28, 2025 /PRNewswire/ -- Bluon, a leading HVAC data and AI technology company, and American Residential Services (ARS/Rescue Rooter), one of the nation's largest providers of air conditioning, heating, plumbing, and electrical services, today announced a strategic partnership to significantly enhance ARS's service capabilities through OCR technology, equipment documentation, advanced data enrichment, and AI-powered technical support

PR Newswire
Sep 13th, 2024
Del-Air Now Servicing Southeast Florida Homes With ARS® Vero Beach Acquisition

/PRNewswire/ -- Del-Air Plumbing, Air Conditioning and Electric, Florida's foremost indoor comfort provider, has announced the acquisition and merger of...