Fraud Risk Program Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position builds and manages Paze’s Fraud Risk program designed to safeguard our customers' and maintaining the integrity of our platform. The role will partner with cross functional teams to assist in the development of a common understanding of our Fraud Risk strategies and help develop features and stories based on customer feedback. Responsible for delivery of very large, complex programs including groups of inter-related projects targeted to meet one or more key company strategic business goal(s). Accountable for tracking progress, managing risk, and controlling change to ensure delivery that meets time, cost and quality objectives. This job requires advanced technical and project management experience.

Essential Functions

• Define, design and execute a Fraud Risk program.
• Develops recommendations and technical requirements to drive successful business outcomes within the Fraud Risk program.
• Manage all aspects of multiple interrelated technical requirements within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives.
• Leads program level governance review of all associated projects to ensure they are tracking to be on time, within budget, and defect free.
• Monitor and manage requirements on an ongoing basis, evaluating progress, proactively works with cross functional teams mitigating risk and effective issue resolution across program.
• Monitor 3rd party vendors on an ongoing basis, evaluating progress, proactively works with project teams mitigating risk and effective issue resolution across program.
• Works with Product, Engineering, Architecture, Security, Compliance, Legal to coordinate Fraud Risk program work and future product needs / roadmap.
• Identify and define Fraud Risk program’s regulatory requirements and industry best practices.
• Document, Draft and implement Fraud Risk standards, policies and procedures.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a Bachelor’s degree in Business, Finance, Computer Science or related field
• Project Management Professional (PMP) certification or related certifications or equivalent work experience
• 8 or more years’ of relevant experience in banking, fraud and/or risk-related positions
• Advanced knowledge of industry risk management capabilities, tools and models.
• Effective relationship building and team collaboration skills leading diverse, cross-functional teams on one or more, complex projects simultaneously
• Excellent written, verbal, and presentation communication skills with ability to tailor to varying audiences. Confidence and poise to present at all levels effectively
• Highly engaged, self-starter with ability to balance achieving results and fostering collaboration.
• Ability to travel up to 10%.
• Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The base pay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $120,000 - $140,000.

New York, NY/ San Francisco, CA in USD per year is: $140,000 - $160,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page herefor the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.