Remote Kia Care
Total Case Specialist
Posted on 9/7/2023

1,001-5,000 employees

Roadside digital assistance platform
Company Overview
Agero's mission is to transform driver assistance programs for motorists everywhere. The company is committed to keep drivers safely moving forward through a powerful combination of people and technology.
Mississippi, USA
Experience Level
Desired Skills
Customer Service
Sales & Account Management
Customer Success & Support
  • Previous Professional Experience Required
  • Prior sales or in person customer service experience desired
  • This position is remote. Applicants are required to reside in the state of Mississippi to be considered
  • Candidates who reside within 50 miles of our Clarksville, TN site located at 2971 International Blvd. are not eligible for Remote roles at this time
  • Have an Associate's degree or equivalent work experience and be 18 years of age or older
  • Minimum 45 wpm typing skills with accuracy and proficiency in MS Word
  • Submit a completed application on the computer that you will be using
  • A completed application will include providing some Personal Information, Work History, Education History, and Confirmation and Consent of the application
  • Complete a Harver skills and systems diagnostic assessment from your home computer confirming your current tech workstation meets the systems requirements of the role outlined below
  • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service
  • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment
  • Excellent oral and written communication skills
  • Collaborates with peers, supervisors, and management to achieve corporate and client goals
  • Able to adapt to a changing work environment