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Solutions Architect
Confirmed live in the last 24 hours
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Development Operations (DevOps)
Leadership
Management
Sales
Requirements
  • At least 3-5 years of experience in a technical customer-facing role as a Sales Engineer, Technical Customer Success, or Forward Deployed Engineer
  • Technical experience in database, data warehouse, data lake, cloud, data catalog, data prep, and BI
  • Outstanding verbal and written communication skills
  • You're organized, a problem solver, and excel in time management
  • You want to work in a fast-paced and creative environment where you own your own success
Responsibilities
  • Collaborates closely with the sales team to provide technical leadership during pre-sales conversations with developers, DevOps, and data scientists
  • Supports prospective customer understanding, evaluation, and adoption of Tonic by presenting and articulating advanced product features and benefits, and handling technical objections
  • Owns customer onboarding, initial training, and serves as the first line of technical troubleshooting, communicating insights back to internal product and engineering teams
  • Outlines success criteria for pilots and drives hard to accomplish these
  • Creates and updates technical documentation and training resources
  • Works closely with the product team to provide direction on new features and bugs that are important to prospective and current customers
  • Identifies early opportunities for expansion in collaboration with the sales team
  • Builds infrastructure and operations in order to increase the ratio of Customers to Solution Architects
Tonic

201-500 employees

Production data mimicking platform
Company Overview
Tonic’s mission is to unlock data for the efficiency of organizations while guaranteeing privacy for entities and individuals. The company is creating a unique enterprise tool that equips developers with high-quality, realistic, and secure data for development and testing.
Benefits
  • Competitive salary and equity
  • Unlimited paid time off
  • 401k plan with employer contribution
  • Medical, dental, and vision insurance
  • One Medical membership
  • Generous parental leave policy
  • Remote-friendly work environment