Full-Time
Implementation Specialist
Confirmed live in the last 24 hours
Secureframe
51-200 employees
AI platform for cybersecurity compliance automation
Entry, Junior
Remote in Canada
This role is fully remote based in Canada.
- 1-2 years of experience in a client-facing role, such as technical support, project management, or IT consulting.
- Strong understanding of compliance frameworks (e.g., SOC 2, ISO 27001, HIPAA) is preferred.
- Excellent project management skills, with the ability to handle multiple implementation projects simultaneously.
- Strong empathy for customers and a solution-oriented mindset.
- Outstanding communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to collaborate effectively and balance the needs of both the Secureframe team and our customers.
- Passionate about working in a fast-paced, rapidly changing environment.
- Develop a deep understanding of our product to effectively guide clients through the onboarding process.
- Customize our product to meet the specific needs and requirements of each customer.
- Analyze customer engagement with our product to enhance their usage and satisfaction during the implementation period.
- Serve as the main point of contact for customers post-sale, ensuring a seamless transition to the Customer Success team.
- Collect customer feedback and contribute to the continuous improvement of the implementation process and the Secureframe platform.
- Facilitate seamless migrations for customers transitioning from other platforms to Secureframe.
- Monitor implementation projects to ensure timely delivery, continuously refining processes for greater efficiency and customer satisfaction.
Secureframe provides a platform that automates the process of achieving and maintaining compliance with various security standards, particularly for businesses that handle sensitive data. The platform uses artificial intelligence to streamline tasks like evidence collection and ongoing monitoring, which are usually time-consuming. This automation allows companies to manage their security, risk, and compliance more efficiently, enabling them to focus on growth. Additionally, Secureframe offers continuous tracking of assets and employees, ensuring that businesses know who has access to sensitive data, which helps mitigate security risks. Unlike many competitors, Secureframe's service model is designed to cater to a wide range of industries, charging clients for access to its platform. The goal of Secureframe is to enhance the security posture of businesses while building trust with their customers.
Company Stage
Series B
Total Funding
$76.4M
Headquarters
San Francisco, California
Founded
2020
6 month growth
↓ -4%1 year growth
↓ -9%2 year growth
↓ -1%
Simplify's Take
What believers are saying
- Secureframe's partnerships and licensing agreements, such as with AICPA for SOC services, enhance its credibility and market reach.
- The company's AI-driven automation significantly reduces operational costs for clients, making it an attractive solution for businesses looking to optimize their compliance processes.
- Secureframe's availability in the AWS Marketplace broadens its customer base and facilitates easier adoption by businesses already using AWS services.
What critics are saying
- The competitive landscape in cybersecurity and compliance is intense, with new entrants like ComplyCube potentially eroding Secureframe's market share.
- Reliance on AI for compliance automation may face scrutiny and resistance from traditional industries wary of fully automated solutions.
What makes Secureframe unique
- Secureframe leverages AI to automate compliance processes, reducing the manual workload and accelerating time-to-compliance by 5x, unlike traditional compliance solutions.
- The platform's continuous tracking of assets and employees provides real-time insights into data access, enhancing security posture beyond standard compliance tools.
- Secureframe's integration with clients' technology infrastructure for automated evidence collection and security monitoring sets it apart from competitors who rely on more manual processes.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Work anywhere in the US & Canada - We're a remote-first company with team members coast to coast. The office is wherever home and WIFI are.
Paid family leave - We encourage all parents to spend time with their children whether or not they are the primary caregiver.
Comprehensive health coverage - We care about our team’s well being — like, a lot. That's why we offer premium health, dental, and vision.
Unlimited vacation - We encourage our team to take the time they need to rest and recharge. (Just don’t forget to share a few vacation snaps on Slack!)
Team activities & offsites - We value having fun and spending time as a team. Regular company activities, meetups, and offsites help us stay connected.
Career development - From online classes and certifications to in-person training, we offer resources for ongoing personal and career growth.