Full-Time

Accounts Receivable Analyst

Posted on 5/2/2024

Lucid

Lucid

1,001-5,000 employees

Visual collaboration and diagramming software suite


Entry

Raleigh, NC, USA

Required Skills
NetSuite
Salesforce
Customer Service
Requirements
  • Bachelor's degree
  • Ability to collect crazy amounts of cash!
  • Customer service experience
  • Not afraid to pick up the phone and call customers
  • Excel proficiency
  • Passion for working with emerging technologies with an ability to understand new technical concepts
  • Highly organized, detail-oriented, and a self-starter with zeal for taking ownership
  • Ability to work independently with little direction
  • Out-of-the box and strategic thinker who operates with extreme attention to detail and accuracy
  • Self-motivated with ability to manage multiple deliverables and meet aggressive deadlines
  • Motivation for excellence and exceeding expectations
  • Passionate about teamwork with an optimistic outlook
  • Responsive, customer service approach
  • Ability to manage a high volume of inquiries from customers and sales reps
  • Strong problem-solving and time management skills
  • Superb written and verbal communication skills with ability to convey meaningful information, clearly and concisely
  • Excellent work ethic
  • Thrive in a fast-paced, growth environment
Responsibilities
  • Collections will be your #1 focus
  • Provide top-notch communication to our customers via support tickets
  • Respond professionally to customer inquiries and requests in a timely manner, giving them the white glove treatment
  • Tackle past due accounts with enthusiasm and tenacity
  • Identify and resolve all accounts receivable discrepancies; write-offs keep us up at night!
  • Recording payments
  • Become a subject matter expert in Recurly, Salesforce, and Netsuite
  • Work collaboratively with our energetic sales and deal desk teams all day, every day

Lucid Software offers a visual collaboration suite, which is designed to enhance productivity and collaboration among distributed, hybrid, and cross-functional teams. The company's platform, trusted by millions including industry giants like Google, GE, and Microsoft, focuses on virtual whiteboarding, intelligent diagramming, and cloud visualization technologies. This positions Lucid Software as a leader in facilitating effective team collaboration and data visualization in a digital-first world, making it a compelling workplace for those interested in driving cutting-edge technology solutions in the space of collaborative and visual communication tools.

Company Stage

Series D

Total Funding

$670.5M

Headquarters

South Jordan, Utah

Founded

2010

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-7%

2 year growth

2%

Benefits

Competitive compensation packages

Comprehensive portfolio of health benefits

Equity

Eight-week paid sabbatical after 5 years

Paid parental/family leave

Annual Hackathon and frequent game nights

Personal and career development through Lucid Learning

Community engagement and giving through Lucid Heart