Full-Time

Financial Planning & Analysis

Fp&a, Analyst

Confirmed live in the last 24 hours

ManyChat

ManyChat

201-500 employees

Platform for automating customer communications

Consumer Software
Enterprise Software

Senior

Austin, TX, USA

Hybrid format to split time between home and WeWork spaces.

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Requirements
  • 5+ years of experience in Financial Planning & Analysis (FP&A), with proven leadership in managing budgeting and financial processes.
  • Strong expertise in Excel-based financial modeling, including building, maintaining, and validating comprehensive budget models.
  • Experience in multi-year financial forecasting and updating budget models to reflect changing market conditions or strategic priorities.
  • Proven ability to collaborate across departments (Marketing and HR) to gather inputs and ensure accurate financial planning.
  • Demonstrated success in cost management and budget control processes, with the ability to track budget variances and recommend corrective actions.
  • Experience tracking and analyzing key business drivers like customer churn, acquisition costs, and profitability by business unit.
  • Familiarity with financial reporting, including board reporting and maintaining a KPI dashboard that provides insights into financial health.
  • Strong analytical skills with the ability to present financial insights and provide strategic recommendations to senior leadership.
  • Experience in SaaS, technology, or similar high-growth environments is preferred.
  • Excellent communication and leadership skills, with the ability to foster a culture of financial accountability across non-finance departments.
Responsibilities
  • Lead and manage all budgeting and planning processes, ensuring alignment across finance and other departments like Marketing and HR.
  • Build, maintain, and validate the company’s comprehensive budget model, incorporating inputs from various teams, such as revenue forecasts, hiring plans, and marketing costs.
  • Regularly update and refine financial models to ensure accurate connections between revenue forecasting, headcount planning, and departmental expense projections.
  • Support the creation of multi-year financial projections to guide company strategy and decision-making, updating as necessary to reflect strategic shifts or market conditions.
  • Track key business drivers such as customer churn and acquisition costs, analyze their impact on financial performance, and identify optimization opportunities.
  • Oversee the budget control process, managing adherence to approved budgets and escalating significant variances while proposing corrective actions.
  • Create detailed board reports and maintain a financial KPI dashboard, providing leadership with insights into the company’s financial health and trends.

ManyChat offers a platform for businesses to automate customer communications through messaging apps like Facebook Messenger and SMS, focusing on small to medium-sized businesses (SMBs). Users can create chatbots that handle tasks such as answering inquiries and sending promotional messages without needing technical skills. The company operates on a subscription model with a freemium plan, providing basic services for free while charging for advanced features. ManyChat's goal is to help SMBs enhance customer engagement and streamline their communication processes.

Company Stage

Series A

Total Funding

$22.5M

Headquarters

San Francisco, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

↑ 26%

1 year growth

↑ 58%

2 year growth

↑ 54%
Simplify Jobs

Simplify's Take

What believers are saying

  • ManyChat's partnerships with Meta and Shopify enhance its capabilities and market reach, providing robust tools for customer engagement and eCommerce.
  • The launch of new features like Recurring Notifications and Instagram DM Automation demonstrates ManyChat's commitment to innovation and staying ahead in the digital marketing space.
  • With nearly 2 million businesses across 190 countries using the platform, ManyChat has a strong and growing user base, indicating market trust and potential for further growth.

What critics are saying

  • Technical issues, such as those previously experienced with multimedia content, could undermine user trust and satisfaction if not promptly resolved.
  • The competitive landscape in digital marketing and CRM is intense, with many players offering similar automation tools, which could pressure ManyChat to continuously innovate.

What makes ManyChat unique

  • ManyChat's focus on SMBs and user-friendly automation tools sets it apart from competitors who may target larger enterprises or require technical expertise.
  • The platform's integration with popular messaging apps like Facebook Messenger, WhatsApp, and Instagram provides a comprehensive solution for multi-channel customer engagement.
  • ManyChat's freemium model allows businesses to start for free and scale up as needed, making it accessible for smaller businesses with limited budgets.

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