Lead AI Engineer

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

📍 Location: Candidates must be based in the Bay Area; this role will transition to a hybrid schedule in our Menlo Park office.

Role Scope

Lead individual contributor responsible for owning complex AI agent platform components, delivering scalable and secure AI-powered low-code solutions, and mentoring other engineers. Operates with high autonomy, influences technical direction within the team, and ensures production-ready quality in AI-driven features.

What You Will Lead/Do or Key Responsibilities

• Design, implement, and maintain AI-powered low-code platform capabilities enabling customers to build and deploy AI agents at scale.

• Architect and optimize agent orchestration pipelines, integrating with AWS services, Kubernetes, and C#-based microservices.

• Develop solutions leveraging LLMs, AI agent frameworks, and autonomous agent patterns (e.g., task planning, tool use, memory).

• Implement and maintain secure, high-performance APIs for agent execution, communication, and interoperability.

• Build reusable, configurable components to accelerate customer-built AI agents through the low-code platform.

• Availability to participate in an on-call rotation

• Ensure high availability, low latency, and observability across AI agent services.

• Integrate AI agent workloads with AWS data services, messaging systems (Kafka/NATS), and event-driven architectures.

• Apply continuous delivery and automated testing practices for AI-related components.

• Act as a technical mentor, driving AI engineering best practices, knowledge sharing, and innovation across teams.

• Serve as last-line incident responder for complex AI platform issues, participating in the on-call rotation.

Qualifications / What You Need To Succeed

• Bachelor’s or Master’s Degree in Computer Science, Software Engineering, AI/ML, or equivalent professional experience.
• 7+ years in software development, with 3+ years in AI/ML engineering or AI agent systems.
• Strong C# (.NET Core) skills; proficiency in Python or Java is a plus.
• Expertise in AWS cloud services (e.g., Lambda, ECS/EKS, S3, DynamoDB, Bedrock, SageMaker).
• Proficient with Kubernetes for deployment, scaling, and orchestration of AI workloads.
• Hands-on experience with AI agent frameworks (e.g., LangChain, Semantic Kernel, AutoGen) and agent communication standards (MCP, A2A).
• Knowledge of LLM prompt engineering, context management, vector search, and embedding pipelines.
• Mastery of continuous delivery and automated testing techniques, including AI model validation strategies.
• Excellent troubleshooting skills for diagnosing complex, distributed system issues.
• Proven ability to work effectively in cross-functional, agile environments.
• A passion for emerging AI technologies, staying ahead of trends, and driving their adoption.
• Ability to balance innovation with reliability, ensuring customer-facing AI features are both cutting-edge and production-ready.

The Longer Story:

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

What do we have to offer you?

• A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.

• Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.

• Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.

• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.

• We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.