Full-Time

Client Services Project Manager

Actimize

Confirmed live in the last 24 hours

NICE

NICE

5,001-10,000 employees

Cloud-based customer experience solutions provider

No salary listed

Senior

Union City, NJ, USA

Hybrid

2 days working from the office and 3 days of remote work each week.

Category
Project Management
Business & Strategy
Requirements
  • Minimum of 5 years, hands-on, technology experience – A MUST
  • Minimum of 2 years project management consulting experience for a software vendor
  • Proven experience managing several major projects involving diverse operations and technology groups
  • Strong problem solving skills
  • Proven ability to negotiate and influence business decisions and directions
  • Excellent organizational skills
  • BA degree
  • Ability to travel 25% of the time
Responsibilities
  • Overall responsibility throughout the project lifecycle including requirements definition, business analysis, design, implementation, testing and deployment
  • Manage all project tasks including schedules, budgets, and resources, to ensure that quality solutions are delivered within time and cost constraints
  • Build and manage client relationships
  • Mentor staff with a hands-on approach and foster a learning and growth environment
  • Actively transform business requirements into creative business solutions using existing products and new ideas that demonstrate out-of-the-box thinking
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues
Desired Qualifications
  • Financial securities industry experience including Risk Management, Compliance. AML
  • NICE Actimize experience - A PLUS

NICE Ltd. provides cloud-based customer experience solutions to various industries, including finance, healthcare, and telecommunications. Their main product, NICE CXone, is a subscription-based platform that offers tools for optimizing customer interactions and improving operational efficiency. This platform includes features like AI-driven analytics, workforce optimization, and digital self-service solutions. Unlike many competitors, NICE integrates seamlessly with other enterprise systems and has a wide range of pre-integrated applications through partnerships. The company's goal is to enhance customer experiences while generating recurring revenue through software licenses and subscription fees.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Ra'anana, Israel

Founded

1986

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven CX solutions boosts NICE's market potential.
  • Acquisition of LiveVox enhances NICE's conversational AI capabilities for proactive engagement.
  • Recognition as a leader in fraud prevention strengthens NICE's cybersecurity market position.

What critics are saying

  • Salesforce's acquisition of Slack could threaten NICE's CXaaS market share.
  • Adobe's acquisition of Workfront may challenge NICE's project management integration.
  • Rapid AI advancements by competitors could outpace NICE's current offerings.

What makes NICE unique

  • NICE leverages AI-driven analytics to transform unstructured data into actionable insights.
  • The company offers a comprehensive CXaaS platform, integrating seamlessly with enterprise systems.
  • NICE's strong presence in over 150 countries enhances its global market reach.

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Benefits

Hybrid Work Options

Flexible Work Hours

Company News

MarketBeat
Jan 1st, 2024
Kingswood Wealth Advisors LLC Invests $1.80 Million in NICE Ltd. (NASDAQ:NICE)

Kingswood Wealth Advisors LLC bought a new position in shares of NICE Ltd. (NASDAQ:NICE - Free Report) in the third quarter, according to the company in its most recent filing with the SEC. The fund bought 10,558 shares of the technology company's stock, valued at approximately $1,795,000. Other in

ETF Daily News
Dec 13th, 2023
Portside Wealth Group LLC Makes New Investment in NICE Ltd. (NASDAQ:NICE)

Portside Wealth Group LLC acquired a new stake in NICE Ltd. (NASDAQ:NICE – Free Report) in the 2nd quarter, according to its most recent filing with the Securities and Exchange Commission (SEC). The firm acquired 16,523 shares of the technology company’s stock, valued at approximately $3,412,000. Other institutional investors and hedge funds have also made […]

Nice
Oct 5th, 2023
NICE to Acquire LiveVox, Revolutionizing How Organizations Manage Proactive Outreach With the Power of Conversational AI at Scale

The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all types of engagements on a unified platform

Enterprise Times
Dec 7th, 2020
News from week beginning 30th November

Salesforce held a virtual Dreamforce with an array of announcements, overshadowed by the massive acquisition of Slack. It also issued strong results and unveiled Einstein Automate and Hyperforce and provided even more news included below. Acquisitions continued with The Access Group picking up Abintegro. It was also a week when Sage announced two partnerships, Satago and GCPay (See below). Infor also issued a flurry of announcements including the launch of Infor Hospitality in China on AWS.

SalesTechStar
Nov 24th, 2020
NICE Named a Leader in Intelligent Authentication and Fraud Prevention for the Second Consecutive Year by Leading Analyst Firm

NICE announced it has been recognized as a Leader for its Real-Time Authentication (RTA) and Fraud Prevention solutions