MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, leading with design, technology and sustainability.

Founded in 2004, we’ve come this far by being obsessed with the happiness of our customers. Along the way, we’ve built an award-winning and much-loved brand, with exceptional customer satisfaction and Trustpilot ratings. Those customers are typically small and medium-sized businesses based in North America, the UK, and Europe – businesses that, like us, value design and see the brand-building power of putting something real in people’s hands.

We’ve received the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Part of Tech Nation’s ‘Future Fifty’, we’ve been profiled in the Financial Times, and ranked in the Guardian’s top 10 UK start-ups.

Today we are over 350 people, headquartered in the UK but with many of our people based in the USA and South Africa.

We’re building and improving the way products come to life on MOO.com - and we’d love your help.

Sitting within the wider E-commerce team alongside Trading and Merchandising, we work closely with teams across the business - including Digital Product, Marketing and Creative - to make sure new products launch smoothly and appear beautifully on MOO.com.

Our role is a mix of operational know-how and attention to detail. From setting up new products and maintaining the catalogue, to improving PDPs and supporting merchandising initiatives, we make sure the information behind every product is accurate, structured correctly, and ready for customers to explore.

Ultimately, our goal is simple: make sure every product on MOO.com is easy to discover, easy to understand, and ready to inspire customers.

As an E-commerce Product Enablement Assistant, you’ll help bring MOO’s products to life online. You’ll support product setup, catalogue maintenance, and updates to Product Detail Pages, listing pages, FAQS, design guidelines, working closely with Product, Marketing, Creative, and Trading & Merchandising teams. Your work ensures products are discoverable, accurate, and ready for customers to explore and buy.

*Please note - this is a 12 Month FTC *

The Person We Want

We’re looking for someone detail-oriented, organised, and proactive. You enjoy working with data, following processes, and making sure things are set up correctly. You’re happy liaising across teams, managing multiple tasks, and supporting projects that improve how products appear and perform on site.

An interest in e-commerce, digital products, or online retail will help you thrive in this role. Previous experience is great however we’re also interested in hearing from you if you’re a recent graduate or just looking to get into the field.

Responsibilities

Support the setup and launch of new products and product updates on MOO.com
Liaise with Tech and Creative teams to help resolve build issues and ensure launches run smoothly
Maintain and update product catalogue data, ensuring accuracy and consistency
Assist with updates and optimisations to PDPs
Support merchandising and trading teams with catalogue and launch knowledge
Assist in monitoring product and category performance to identify opportunities for improvement
Ensure product data supports discoverability, filtering, and customer decision-making on site

About You

The person we appoint to this role will be enthusiastic, proactive and keen to work as part of a team.
Eagerness to work in a ‘test & learn’ culture
Team player who can keep communication lines open
Ability to work in a collaborative environment, but comfortable working independently
Comfortable working at a fast pace
Having a keen eye for detail is a must
Organised and able to manage multiple tasks and requests at once

Nice To Have

Experience working with e-commerce platforms, product catalogues, or CMS tools is a plus

What’s it like to work at MOO?

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.

E-commerce Product Enablement Assistant

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