Full-Time

Case Manager

Posted on 10/3/2025

Deadline 1/28/26
The Salvation Army

The Salvation Army

Compensation Overview

$23.50 - $25/hr

Syracuse, NY, USA

In Person

Category
People & HR (1)
Required Skills
Excel/Numbers/Sheets
Requirements
  • Associates degree with up to 2 years of transferrable skills and experience is preferred
  • Bachelor’s degree in human services preferred
  • Experience with word processing, database entry, internet and Microsoft Excel preferred
  • Must have strong time management skills and have the ability to work independently
  • Must have a NYS Drivers License that meets The Salvation Army insurance requirements
  • Must have regular access to private transportation during work hours
Responsibilities
  • Provide support, advocacy, and crisis intervention to individuals and families
  • Conduct intakes for clients referred to the program
  • Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input
  • Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate
  • Coordinate services with other service providers to provide housing assistance in a timely and efficient manner
  • Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness
  • Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency
  • Conduct home visits and housing inspections in order to confirm that safe, affordable housing is obtained for the clients in this program
  • Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner
  • Enter all client information into HMIS and conduct quarterly reviews of client’s progress
  • Actively participate in case conferences, employee team & service coordination meetings, supervisions, and assigned trainings
  • Verify tenancy with landlords initially and monitor as needed
Desired Qualifications
  • Bachelor’s degree in human services preferred
  • Experience with word processing, database entry, internet and Microsoft Excel preferred

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INACTIVE