Vendr is a fast-moving, unicorn startup that is building a progressive platform aimed at transforming the SaaS procurement ecosystem. As the ideal candidate, you possess a strong vision and the initiative to act on it. You act with urgency because software eats other software first. You love to “start with why”, obsess over customers, focus on data-driven decision making, make calculated bets, collaborate tightly with colleagues, manage stakeholder expectations, develop validated backlogs, produce clear requirements, and work tirelessly to deliver measurable customer impact. Last but not least, you know where the puck is going and you’re already skating there, positioning us for the future to gain a competitive edge in the market.

As the product leader for our Activation team, you will be directly responsible for assuring that both prospects and new customers rapidly adopt our platform and expand usage throughout their organization through growth loop opportunities. You are squarely focused on reducing time to value. You deeply understand our value prop and platform capabilities, and know how to drive users through a funnel of increasing value to get to that “Aha!” moment as quickly as possible. You are a scientist at heart: creating hypothesis, running experiments, evaluating the results, then going back to the drawing board and doing it all over again. You also have an eye for great design, and would feel embarrassed delivering a subpar product experience. You get our customers hooked on Vendr in 30 days or less.

Qualifications

• At least 8 years of experience in product management
• At least 5 years of direct Product Led Growth experience, in a fast-growing start-up
• Previous B2B SaaS Product Management experience required
• Previous Product Management at a high-growth start-up (Series A or Series B) required
• Deep familiarity with the key stages of Product Led Growth, with a primary focus on awareness through initial revenue. Experience with value prop funnels, onboarding best practices, nurturing, reengagement, rapid experimentation, and growth loops is a must.
  
• Experience utilizing the Jobs to Be Done framework, writing PRDs, and leveraging ProductBoard (or equivalent) for advanced prioritization modeling is a must.
• Startup experience, with a proven track record of delivering successful products in a fast-paced environment. Experience as a startup founder is a huge plus.
• Strong analytical skills, with the ability to use data to drive decision-making. Familiarity with building a model of leading indicators to the prove the lagging success of renewals.
• Deep desire and ability to deliver an exceptional product experiences. You have tight relationships with designers, understand the user journey, and can help support, promote, and evaluate great UX. Direct design and research experience is a huge plus.
• Excellent communication skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders.
• Excellent problem-solving skills, with the ability to identify issues and recommend solutions.
• Incredibly strong attention to detail, with the ability to prioritize and manage multiple projects and stakeholders simultaneously.
• Bachelor’s degree in a related field. Bonus points for any PM certifications or evidence of direct training in the field, including UX training.

Responsibilities

• Product Strategy: Understand our market, the competitive landscape, the gaps and opportunities in our product experience, and assess emergent opportunities, growth options, and performance bottlenecks. Connect corporate strategy to product objectives that deliver features and capabilities that maximize customer value.
• Roadmap Development: Produce an objective-aligned roadmap that can be vetted by executive management and shared with the entire company on a quarterly basis. Clarify dependencies across teams and the impact they may have on delivery timelines.
• Feature Prioritization: Provide an evidence-based backlog of customer Jobs to Be Done, combining customer impact scores, growth and retention drivers, objectives, confidence levels, and more. Prove your prioritization and project ROI with management.
• Process Adherence: Ensure that you are well-integrated into the established product process, following our standards with a high attention to detail. Advocate for changes that help PMs, engineers, and UX work together to efficiently deliver an exceptional experience.
• Product expertise: Establish and maintain a comprehensive understanding of Vendr’s entire platform in order to identify, propose, and help direct product improvements. Be capable of expertly providing product demonstrations to customers and internal teams.
• Cross-functional collaboration: Regularly sync with the EM and Design lead on your team along with other key stakeholders across the organization to understand cross-functional strategy, discover blockers, manage quality, and ensure effective prioritization and delivery.
• Product measures: Help define and manage key performance indicators for your functional area. Work with the data team to create analytics dashboards that measure your progress. Support the creation and execution of OKRs and report back measurable impact.
• Customer Obsession: Directly participate in customer and prospect calls to keep a pulse on product sentiment, and to help identify and prioritize opportunities. Capture as much signal as possible, and groom candidate feature ideas in our public portal for customer feedback.
• Drive impact: Ensure you understand customer pain points and create product experiences that solve the JTBD. Make the most effective decisions possible when prioritizing our investment so that new capabilities contain relevant enhancements that deliver measurable customer impact.

#LI-REMOTE
#LI-SH1