UK & Europe Corporate Communications Lead

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Team Overview

The Corporate Affairs & Communications team helps build and protect TransUnion’s reputation as a global information and insights business that makes trust possible in global commerce. Working across the UK and Europe, the team delivers corporate, external and internal communications, including reputation, issues and incident communications and selected client communications.
This role reports to the Senior Director of Communications in Europe, Africa and Asia, with a dotted reporting line to the Head of Marketing for the UK, and works closely with Global Brand Management & Marketing.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Lead the UK and Spain corporate communications and PR strategy, ensuring activity aligns with wider international and global frameworks and processes.
• Plan and deliver insights- and issues-led campaigns around key topics, including regulatory and industry-specific change, supporting corporate reputation and wider business objectives.
• Support corporate, communications and marketing priorities, including product announcements, research and thought leadership, brand-building initiatives, partnerships and employer-of-choice programmes.
• Lead crisis and incident communications as a key member of the Data Incident Response Team (DIRT), while advising senior stakeholders on wider communications matters, including speeches, events and reputation-related client communications.
• Manage the in-region internal communications programme in partnership with the Director of International Internal Communications, enabling effective stakeholder outreach, knowledge sharing and coordination around key initiatives.
• Manage regional PR agencies and other communications suppliers, while maintaining core corporate communications materials including strategies, activity plans, key messages, briefing documents, media contacts and issues trackers.
• Build strong relationships with senior stakeholders and spokespeople, identifying media opportunities and providing coaching on interview best practice and external media training where required.
• Monitor the media and competitive environment to identify emerging opportunities and issues, providing relevant insight and feedback to stakeholders across the business.
• Measure and report communications KPIs and evaluation metrics in-region and internationally, ensuring activity supports wider business strategic goals, while coaching direct reports and supporting development across the wider Corporate Affairs & Communications function.
  

Required Knowledge And Experiences

• Strong corporate communications and media knowledge, with the ability to identify opportunities and advise on issues that could affect corporate reputation.
• Demonstrated experience of stakeholder management, relationship building and influencing senior stakeholders and spokespeople.
• Experience managing complex communications projects and integrated campaigns, including activity involving public affairs and wider marketing disciplines.
• Ability to quickly assimilate complex and technical information and translate it into clear, relevant communications for different audiences.
• Degree-level education and relevant professional training.

Required Technical Skills

• Strong analytical and numerical capability, including the ability to measure, evaluate and report communications KPIs.
• Strong project management, organisational and prioritisation skills, with the ability to manage multiple workstreams.
• Working knowledge of corporate communications, PR, media relations, internal communications and social media.
• Ability to develop and maintain communications materials including messaging, briefing documents, media information, activity plans and issues trackers.

Desired Skills

• Creative and proactive approach to identifying communications opportunities and developing campaigns.
• Experience working across multiple markets or with international communications stakeholders.
• Experience coaching or developing junior talent.
• Broader knowledge of marketing disciplines and integrated campaigning.
• Ability to operate flexibly across corporate, internal, client and reputation communications initiatives.

What’s in it for you?

At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave and bank holidays (increasing with service)
• Global paid wellness days off and a bonus day off to celebrate your birthday
• A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
• Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow:

If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:

https://twitter.com/TransUnionUK

https://www.linkedin.com/company/transunion/life/

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Manager, Corporate Affairs and Communications