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Account Administrator
Adesa, Auburn, WA
Posted on 12/21/2022
Auburn, WA, USA
Experience Level
Desired Skills
  • High School Diploma or GED preferred
  • 1 to 2 years of office experience in an auction shop or auction office preferred
  • Effective customer relations, communication and interpersonal skills required
  • Proficiency with Microsoft Office Products required
  • Must have organizational skills, be detail oriented with the ability to multi-task
  • Ability to understand and adhere to Company policies in all areas
  • Must be qualified to operate a motor vehicle and possess and maintain a valid driver's license
  • Verify that vehicle information is accurately recorded and numbered for the sale
  • Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork
  • Verify title, bill of sale and VIN number are accurately recorded. May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred
  • Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs and post charges to vehicle account in a timely manner
  • Enter condition reports into AMS
  • Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop
  • Call in orders for Windshield, Dent Demon and other outside vendors
  • Verify the correct repair charges are submitted
  • Review, monitor and ensure compliance with contractual customer, contractor and supplier agreements in conjunction with the accounting department
  • Set the order of the sale and ensure accurate preparation of contracts
  • Print stickers for sale per OHA guidelines
  • Represent vehicles on the block or attend block with sales representative on sale day
  • Communicate with customer for failed post sale inspections or arbitration
  • Process paperwork and checks following the sale, provide necessary paperwork to customers
  • For vehicle pick-up's and disposition, schedule vehicles for pick up location
  • Assist in scheduling vehicles online for review. Assist in preparation and processing of post-sale information to managers and customers
  • Assist in maintaining vehicle inventory for vehicle aging and first-in first-out process
  • Maintain knowledge of DMV laws and regulations pertaining to titles
  • Any other duties assigned by the General Manager or designated manager
Carvana is a leading e-commerce platform for buying and selling used cars.
Company Overview
Carvana is a leading e-commerce platform for buying and selling used cars.