Full-Time

IT Support Specialist

Posted on 8/27/2024

VEGA Americas

VEGA Americas

501-1,000 employees

Develops advanced sensors for industrial measurement

Industrial & Manufacturing
Enterprise Software

Entry

Mason, OH, USA

Category
Customer Success & Support
IT Support
IT & Security
Required Skills
Operating Systems
Requirements
  • Associates Degree or equivalent from a two-year College or technical school
  • AND one (1) year of related experience and/or training
  • Experience in Audiovisual (AV) preferred
Responsibilities
  • Maintenance of all internal website for both content and navigation.
  • Maintenance of the Active Directory and administration of all related data.
  • Maintenance of online reports and the report portal.
  • Maintains software, and telecommunications services such as personal computers, system software, software applications, printers, and modems.
  • Maintains the Intranet site and helps users deliver content to the site.
  • Collects data sets for internal users and formats reports based on that data.
  • Inspects personal computer equipment and read order sheets listing user requirements to prepare microcomputers for delivery.
  • Installs or assists in the installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on the user's premises.
  • Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computers. Installs and tests software upgrades.
  • Enters commands and observes system functions to verify correct system operation.
  • Responds to the needs and questions of network users concerning systems operation, access to resources on the network and the operation of various software programs.
  • Responds to inquiries and diagnoses system hardware, software, and operator problems. Replaces defective or inadequate software packages. Refers major hardware problems to manager for correction.
  • Trains users on software and equipment usage.
  • Recommends or performs minor remedial actions to correct problems.
  • Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.

VEGA manufactures sensors for measuring level, point level, and pressure, which are vital for process control in industries like water management and petrochemicals. Their sensors use radar technology for accurate measurements, making them more reliable than older ultrasonic methods. VEGA stands out by offering integration services and a 3D plant design simulation tool, enhancing the functionality of their products. The company's goal is to optimize industrial processes through dependable measurement technology and integration solutions.

Company Stage

M&A

Total Funding

N/A

Headquarters

Schiltach, Germany

Founded

1959

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into Sweden and Denmark opens new European market opportunities for VEGA.
  • Growing demand for radar-based sensors due to stricter environmental regulations boosts VEGA's market.
  • Industry 4.0 trends drive adoption of VEGA's advanced process measurement technologies.

What critics are saying

  • Increased competition in the sensor market could erode VEGA's market share.
  • Expansion into new markets may expose VEGA to unfamiliar regulatory challenges.
  • Investment in new facilities could strain financial resources if not managed properly.

What makes VEGA Americas unique

  • VEGA uses radar technology for precise sensor measurements, surpassing older ultrasonic methods.
  • VEGA offers integration services, enhancing product compatibility with existing process control systems.
  • VEGA's 3D plant design simulation tool provides clients with deeper process insights.

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