Manager of Project Management Bureau

Job Description

The Manager of the Project Management Bureau oversees the coordination of individual projects from inception through implementation.  This position will oversee the work of all project managers including several Project Manager-IV positions who are directly responsible for multiple capital projects under demanding and rigorous quality, budget, schedule, and public scrutiny requirements. The Project Management Bureau is divided into business enterprise and into geographic sections, requiring extensive coordination with other Infrastructure bureaus such as Engineering Management and Construction Management. The project managers, most all of whom are engineers, have direct responsibility for their projects and ensure the execution of quality capital projects with a high degree of budget and schedule adherence. The bureau is divided into geographic sections or special projects and works very closely with the other Bureaus and team in the Infrastructure Division, throughout its coordination process. 

The Ideal Candidate

The Leadership Competency Model illustrates what it means to be successful for any leader at the SFPUC, supporting our commitment to organizational excellence. The ideal candidate will have a demonstrated track record and ability to exercise the following competencies which are the most critical to the Manager of Project Management Bureau role:

• Business Acumen: Understands and leverages business concepts, terms, and tools to achieve desired outcomes. Makes informed decisions and develops sound budgets and plans surrounding the financial and operational functions of the organization. Demonstrates expertise in the utility industry landscape. Develops compelling business cases to support organizational plans and objectives.
   
• Decision Making and Problem Solving:Takes ownership of problems and makes timely, responsible, transparent, and clear decisions. Involves others in addressing problems and seeking solutions. Gathers relevant information and conducts appropriate analyses. Understands the impact of decisions.
• Relationship Management and Resolution:Builds open, honest, and respectful relationships through effective communication and collaboration techniques. Develops networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Utilizes a variety of communication approaches to successfully gain support, influence others, and strengthen relationship.
   
• Risk Management:Understands personal responsibility for managing risks and takes precaution in avoiding preventable risks. Identifies, assesses, and mitigates risks seen as impacting the organization's achievement of strategic goals and objectives. Ensures self and others are following procedures that prevent avoidable operational, financial, legal, or health and safety risks.
   
• Innovation: Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones. Develops new insights, questions conventional approaches, and encourages others to develop new ideas and innovations.

Essential Duties

• Oversees and directs project managers engaged in project execution of capital projects in the Project Management Bureau of the SFPUC Infrastructure Division, from planning through design, construction, and activation phases. Monitors and resolves outstanding issues on capital projects.           
• Monitors the work of project manager’s teams and coaches them to ensure quality performance, on time, and within budget, internally as team leaders within SFPUC teams and externally with other City departments, agencies, and outside consultants      
• Develops and implements Bureau division goals, objectives, policies and priorities and policies for the efficient delivery of administration of the projects within the CIP.             
• Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities. Monitors staffing needs for projects per project schedules, including providing appropriate training and staff development.     
• Coordinates with the Bureaus and other teams in the Infrastructure Division to ensure proper support and execution of projects, including resources such as: construction superintendent, construction inspectors, contract administration, health and safety officers, and design field engineering support, project controls staff and other staff as needed.  
• Monitors the efficiency and effectiveness of the departmental organization structure, staff assignments, service levels and administrative systems; identifies and analyzes opportunities for improvement; implements improvements.       
• Oversees preparation of bids and Request for Proposals and selection of consultants for specific capital projects.          
• Oversees the proper closeout of the projects following the evaluation of the contractor’s performance, and activation, and acceptance of the work.  Closeout includes documentation of the contractor responsibilities and coordination with financial staff for final payment.              
• Communicates regularly with executive-level management regarding the Department's activities and coordination of efforts with other City departments in addressing the needs of the City; represents the Department before legislative boards, outside organizations, mayor's office staff, and the media.            
• Assesses and responds to community needs; provides consultation and advice to boards, committees and representatives from federal, state and local agencies.            
• Plans, organizes, directs, controls and reviews the operation of major departmental functions and activities.               
• Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives. Implements and closely monitors budget expenditures of the operating budget for the Project Management Bureau.
• Provides executive management with an early warning and practical options to potential cost overruns.         
• Performs other duties as assigned to Class 0943.

Qualifications

Minimum Qualifications

• Education: Bachelor of Science Degree in Civil or Mechanical Engineering from an accredited four-year college AND
• Experience:  6 years of increasingly responsible experience in managing major capital projects (of at least $100 million in value), of which all must include supervisory AND
• Certification: California State license registered Civil or Mechanical professional engineer AND
• License: Possession of a valid and current California driver’s license

Education Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Progressive management experience working on capital projects as part of major capital programs (>$300 M in value).                             
• Two (2) years or more of experience in defining a program, and defining and developing projects within the program, and within program budget constraints.
• Three (3) years or more of experience supervising project management and engineering staff.               
• Demonstrated leadership ability in directing diverse group of functional managers engaged in program/project management.        
• Excellent oral and written communication skills including presentation to a diverse group of audiences including the Commission, staff, stakeholders, and the public.        

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Candidates must achieve a passing score on all selection procedures in order to be ranked on the eligible list.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.  

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire (SQ) (100%)
Candidates who meet minimum qualifications will be invited via a separate online link to complete the SQ Examination. The SQ is designed to measure applicant’s relative knowledge, skills and abilities in job-related areas, identified as critical for successful performance. These may include but are not limited to: 

• Proven leadership skills and the ability to delegate responsibility and authority, set priorities, identify and resolve problems, motivate staff, and implement goals and, objectives of several small units or a large group.
• Ability to manage a wide spectrum of projects requiring skills such as project planning and estimating, scheduling, design management, construction management, contract administration, staffing allocation, and cost control techniques.             
• Knowledge of federal, state and local rules and regulations pertaining to activities and functions of the specific department; and management principles and practices. Clearly interpret all applicable laws, ordinances and codes relating to the department.       

Additional Information

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]

The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply 

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.  

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. 

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. 

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

If you have any questions, you may contact Jessica Wong at [email protected]. Recruitment ID: PBT-0943-163358

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Compensation: 238342 to 304122 (USD) (YEARLY)