Full-Time
Systems Support Specialist
Updated on 8/1/2026
AMERICAN SYSTEMS
1,001-5,000 employees
IT and engineering services for government
Compensation Overview
$116.2k - $194k/yr
No H1B Sponsorship
Colorado Springs, CO, USA
In Person
Onsite and on-call coverage is required at Cheyenne Mountain Space Force Station.
US Top Secret Clearance Required
 Customer Experience & Support (1) |
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 IT & Security (1) |
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- At least 11 years of experience in systems or network administration, systems support, or related technical roles in a secure, mission-critical Department of Defense or similar environment.
- A bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, or equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
- Solid understanding of property accountability practices, asset tracking, and inventory management systems in a technical or laboratory environment.
- Proven skills in asset cataloging, recordkeeping, and disposition planning for government or defense-related equipment.
- Experience coordinating with operations management and supporting configuration management requirements, including tracking configuration items and maintaining inventories.
- Demonstrated attention to detail and compliance orientation to support audit readiness and process documentation.
- An active TS/SCI clearance is required to start.
- A DoD 8140 qualifying certification is required or preferred, including SecurityX / CASP+, CCNP Security, CISA, CISSP, CISSP-ISSAP, or CISSP-ISSEP.
- Deliver onsite and on-call technical and operational support for multiple mission systems, including system administration, monitoring, and health checks.
- Perform troubleshooting and corrective actions for hardware, software, network, and system performance issues.
- Conduct preventive and corrective maintenance, including patching, updates, configuration changes, and system optimization.
- Provide user support and training for system access, basic operations, and issue resolution.
- Collect, maintain, and update operational logs, incident and deficiency reports, and operational checklists.
- Perform incident response activities, including initial triage, escalation, coordination, and documentation of resolution.
- Execute backup and restore operations, ensuring data integrity, availability, and compliance with mission and security requirements.
- Support system administration and database activities as needed to maintain mission systems and associated services.
- Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
- Act as a technical resource for performance optimization, data integrity, role continuity, and support of management status reporting.
- Coordinate with operations management, configuration management, logistics, and engineering teams to support system changes, upgrades, asset tracking, and disposition.
- Knowledge of safety, handling, and secure storage of sensitive or classified assets is advantageous.
- Experience supporting incident response, backup and restore, and user support in an operational setting is highly desirable.
- One or more DoD 8140 qualifying certifications, including SecurityX / CASP+, CCNP Security, CISA, CISSP, CISSP-ISSAP, or CISSP-ISSEP, is required or preferred.
AMERICAN SYSTEMS delivers information technology and engineering services to U.S. government clients as an employee-owned government contractor. It focuses on IT and enterprise services, software development, and systems engineering, with offerings such as legacy systems migration, mobile app development, and user experience design. The company operates primarily for federal agencies, including the Intelligence Community, by winning government contracts to support national security initiatives and mission-critical programs. Its employee-owned structure aligns workforce interests with company success, differentiating it from typical contractor firms by giving employees a stake in outcomes and accountability in delivering technical and engineering solutions to national security and IT needs.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Chantilly, Virginia
Founded
1975
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Simplify's Take
What believers are saying
- Epsilon added 400-plus employees and expanded managed IT and cybersecurity reach.[15]
- Federal demand for Zero Trust, monitoring, and AI-resistant security supports pipeline growth.[15]
- Large defense programs and contract vehicles provide recurring revenue opportunities.[13][11]
What critics are saying
- Federal budget delays directly stall task orders, recompetes, and new awards.[13][11]
- Large acquisitions create integration, culture, and contract-transfer execution risk.[15]
- Intelligence and defense customers punish any AI governance or cyber failure immediately.[15][1]
What makes AMERICAN SYSTEMS unique
- 100% employee-owned since 2015, aligning workforce incentives with contract execution.[1][14]
- Mission-critical federal contractor spanning IT, engineering, test, and training services.[2][10]
- ConnectGPT and perfect CMMC Level 2 signal disciplined, secure AI adoption.[15][3]
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
401(k) Retirement Plan
Professional Development Budget
Tuition Reimbursement
Company News
CHANTILLY, Va., Sept. 08, 2025 (GLOBE NEWSWIRE) -- AMERICAN SYSTEMS, a leading provider of mission essential and information engineering services to federal customers, today announced the acquisition of Epsilon, Inc. (Epsilon), a managed IT and cybersecurity leader headquartered in Weaverville, NC. The acquisition will result in more than 400 new employees joining AMERICAN SYSTEMS, further increasing the company’s scale and capabilities.This transaction marks the largest acquisition in AMERICAN SYSTEMS’ 50-year history. The addition of Epsilon’s multi-tenant service delivery model, its broad geographical footprint, and its federal and commercial market expertise brings significant new capabilities and economies of scale to AMERICAN SYSTEMS. This expanded capability enables AMERICAN SYSTEMS to even better address the rapidly evolving needs of existing and new customers across sectors as the company partners with them to accelerate mission outcomes and increase efficiency."Acquisitions are an important element of our growth strategy, and we work hard to ensure that we select companies that are a good fit for us, both strategically and culturally,” said John Steckel, AMERICAN SYSTEMS’ President and CEO
He succeeds Brian Neely, who retired after two decades as American Systems' CIO.
AMERICAN SYSTEMS has promoted Srinivas Rautwar to chief information officer, effective Aug. 25.
The certification strengthens AMERICAN SYSTEMS' ability to safeguard Controlled Unclassified Information and mitigate the risk of cyberattacks and data breaches.