Tock is looking for a multi-faceted Sales Training Manager to design and implement educational programs for our growing sales team.

You will be a necessary contributor to the success of Tock’s quota-carrying employees, with involvement ranging from new hire training to active deal review and coaching. As a member of Tock’s growing sales organization, you’ll be part of a dynamic group, training sales reps working with some of the world’s best Chefs, accomplished entrepreneurs, and world famous restaurant owners. Areas of training will include the end-to-end sales process; lead generation, solution demoing, negotiation, and hand-off to our implementation team to ensure customer success.

This is an opportunity for you to help increase the performance of our sales team and ensure they have the skills to achieve their goals.

You will report directly to the Director of Sales and will be located in our Chicago office.

You’ll Get To…

• Prepare new sales representatives by conducting orientation to the sales process, work with the managers to develop individual coaching plans for their reps, and provide guidance to the respective teams and to the head of sales.
• Conduct training exercise sessions for new and current sales employees.
• Observe sales interactions and collect feedback, results, and performance data of trainees after sessions or customer engagements.
• Coordinate with Sales Leadership to create training materials.
• Structure training plans to meet financial goals.
• Maximize effectiveness by researching training methodologies, learning tools, platforms, and practices.
• Evaluate sales team performance to ensure training programs are successful.
• Ensure training materials stay current on product updates, launches, and important initiatives.

Who We’re Looking For

• 5+ years experience building and implementing effective sales training programs
• Previous experience in an Account Executive or Business Development role
• Proficient measuring performance and communicating results to key stakeholders
• Experience with building and developing teams
• Bachelor’s degree or significant experience in a related field
• Possession of certifications in sales training methodologies preferred
• Previous experience with Salesforce.com and a learning management system (LMS)

Benefits & Perks

• A choice between medical plans with 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $66,000 - $142,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock’s Growth

• Awarded Fast Company’s "Most Innovative Companies" in 2021
• Awarded Built In’s "Best Places to Work" in 2020, 2021, and 2022
• Awarded America’s Hottest Brands of 2020 by AdAge
• Won Chicago Tribune’s "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019’s 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain’s Chicago Business, New York Post, and more

About Tock

Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.