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Content Designer
Posted on 1/13/2023
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Journalism
Communications
Requirements
  • Bachelor's Degree in Arts, Digital Communications, UX Design, Human Computer Interaction, Communications, English, Journalism, Technical Writing-or equivalent related professional experience
  • 1-3 years experience in a UX writing, content strategy, or content-focused role-ideally producing user-focused, in-product writing through work in tech or digital agencies. If you have other writing or UX experience that you think translates to this role well, we'd love to see your stuff, too
  • Experience crafting scalable content and shipping in-product experiences with an agile, cross-functional team-you understand interaction design, and have strong product thinking and intuition
  • You have strong expertise in UX writing, but also have experience with contributing to content strategy and content guidelines, and participating in a mix of content design activities (content audits, content modeling, products flows, interface language, navigational nomenclature, terminology, and taxonomies)
  • You simplify-you take complex ideas and make them easy to understand through carefully crafted content; you push teams to avoid over-explanation, and redirect towards simple and intuitive experiences
  • You can audit, analyze, structure, design, and present content solutions clearly and confidently, tailored to audience
Responsibilities
  • Craft conversational content and content templates that are clear, concise, human, and inclusive for our patient-facing SMS experience-in order to support and guide patients throughout their care journeys (think symptom triage, surveys/checkins, medication tracking/reminders)
  • Help shape our writing guidelines, working closely with our Senior Content Designer, UX Researcher, and Clinical programs team-to ensure that our content is inclusive, accessible, and written with a shared voice, to effectively support patients across all of our programs
  • Review, proof, and polish clinical program content and work with our Senior Content Designer, and Clinical Program Managers, to determine a recommended path forward, and iterate and make improvements
  • Gain a deep understanding of who our patients are-their journeys, needs, and pain points-with help from our UX researcher and Clinical Programs team, in order to craft content that is tailored to patients' lives and their respective contexts of use
Desired Qualifications
  • You have experience in-and are excited about improving-healthcare and digital health
  • You have experience working at a startup organization
Memora Health

51-200 employees

Provides digitized & automated care programs
Company Overview
Memora Health is on a mission to make complex care journeys simple for patients and clinicians. They're assembling a world-class team of mission-driven Memorians who are energized by the problem we’re solving. It all began when their co-founders recognized that navigating care is challenging and care teams don’t have enough resources to support their patients.
Benefits
  • Remote work option
  • 401(k)
  • Unlimited PTO
  • Parental leave
  • Medical, dental, & vision coverage
  • In person team meetups & events
Company Core Values
  • Lead with empathy
  • Keep it simple
  • Drive change
  • Foster inclusion
  • Work together
  • Embrace growth