Full-Time

Sr. Product Manager

Customer & Partner Ecosystem

Confirmed live in the last 24 hours

Lyra Health

Lyra Health

1,001-5,000 employees

Digital mental health care services for employees

Compensation Overview

$133k - $183kAnnually

Senior

Burlingame, CA, USA

Hybrid; 1-2 days per week in-office.

Category
Product Management
Product
Required Skills
Product Management
Risk Management
Requirements
  • 4+ years of experience in product management, or a related role in a software development environment
  • Demonstrated experience fostering a strong partnership with enterprise sales and customer success teams to meet customer needs
  • Prior experience driving platform products and partner integrations
  • Highly organized self-starter; able to multitask and apply structure to ambiguous situations
  • Strong quantitative analytical skills and ability to think strategically and tactically to solve problems and drive results while operating in a fast-paced, dynamic startup environment
  • Strong understanding of software development life cycle (SDLC) and agile methodologies
  • Curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
  • Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset
Responsibilities
  • Engage with sales, customer success, prospects, customers, and channel partners to understand pain points and opportunity areas, and develop product (or non-product) plans that help achieve both short and longer term business objectives
  • Define and deliver tools that empower our Go to Market teams, and enable our customers and partners to effectively explore and implement Lyra’s solution
  • Partner cross-functionally with internal teams to identify pain points and define strategies to drive platform scalability
  • Own product roadmap by gathering input, evaluating opportunities, and prioritizing features according to our business goals
  • Drive excellent product development experience for the product/design/engineering team by writing concise documentation and engineering tickets, supporting the design process, running team rituals, and coordinating successful releases
  • Track overall program metrics and effectively report out on program health to executive audiences
  • Collaborate with Go to Market and Customer Success teams to ensure a seamless transition from product development to product launch and customer onboarding, and receiving feedback to further drive the product roadmap
  • Identify and manage risks and issues that may impact the successful delivery of cross-functional initiatives and associated goals
  • Foster a culture of continuous improvement by regularly reviewing and optimizing processes and methodologies.
Desired Qualifications
  • Experience working with platform product teams, scaling solutions across the business and other product teams
  • Experience defining and shipping 0-1 features
  • Bachelor’s degree in computer science, engineering, or related field

Lyra Health provides mental health care services through a digital platform aimed at businesses that want to support their employees' mental well-being. The company offers a personalized experience, connecting employees with a large network of over 20,000 vetted mental health providers across more than 200 countries. This network is designed to address over 60 different mental health needs. Employees can access a variety of care options, including self-guided programs, coaching, therapy, and medication management, through in-person visits, video calls, or text messaging. A unique feature of Lyra Health is its 24/7 concierge care navigator team, which assists employees in navigating their mental health journey. Unlike many competitors, Lyra Health emphasizes a concierge service model that focuses on personalized, high-quality care, which can help businesses reduce healthcare costs by investing in their employees' mental health.

Company Size

1,001-5,000

Company Stage

Series F

Total Funding

$671.3M

Headquarters

Burlingame, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Lyra Health's partnerships with AT&T and CHA validate its market position.
  • The company has sustained a 26% reduction in healthcare costs over four years.
  • Lyra's expansion into teen mental health care addresses a growing market need.

What critics are saying

  • Increased competition from platforms like Ginger and Headspace Health.
  • Potential regulatory scrutiny over data privacy concerns with digital platforms.
  • Economic downturns may lead to reduced corporate spending on employee benefits.

What makes Lyra Health unique

  • Lyra Health offers a concierge member experience with personalized mental health care.
  • The company has a global network of 20,000 providers in over 200 countries.
  • Lyra's evidence-based approach results in 7x better outcomes than traditional plans.

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Benefits

Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge

Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical

Financial rewards - Generous compensation, 401k, and equity options

Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays

Tech stipend - Monthly stipend to spend on technology needs

Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Insight Global
Nov 6th, 2024
Insight Global CEO Expands Free Mental Health Counseling Services to 28,000+ Consultants

November 6, Atlanta, GA-Insight Global, an international professional services and staffing company, announced a new partnership with Lyra Health to provide free mental health counseling services to all U.S. and Canadian employees, including the company's consultant base of over 28,000 contract, contract-to-perm, and direct hire employees.

Bakersfield.com
Oct 9th, 2024
Lyra Health Selected for BenefitsPRO's 2024 Luminaries Awards

Lyra Health, the leading provider of innovative Workforce Mental Health solutions for employers and health plans, today announced it has been named to BenefitsPRO Luminaries Class of 2024 in the category of Humanizing Benefits.

MedCity News
Oct 1st, 2024
Lyra Health Expands Substance Use Disorder Support

Lyra Health also launched a program specifically for nicotine addiction called Nicotine Quitline.

Lyra Polska
Sep 19th, 2024
ICAS Poland is becoming Lyra Polska

In 2022, Lyra Health acquired ICAS World, merging the two organisations under the Lyra brand.

Business Wire
May 22nd, 2024
Lyra Health Introduces Lyra Care For Teens

BURLINGAME, Calif.--(BUSINESS WIRE)--Lyra Health, the leading provider of innovative Workforce Mental Health solutions for employers, today announced a new mental health care offering to address the growing teen mental health crisis. Lyra already offers the most comprehensive support for children of all ages, parents, and whole families, and the launch of Lyra Care for Teens builds on that leadership position. Lyra Care for Teens enables Lyra’s network of more than 6,500 evidence-based teen-specialized providers to support teens with valuable skill building in-between live sessions with mobile-optimized digital exercises and video lessons created specifically for and in collaboration with teens.Supporting the mental well-being of teens requires a specialized approach. Lyra Care for Teens offers a teen-tailored experience with:Evidence-based care: Lyra employs therapists who specialize in supporting teens and exclusively use clinically proven, evidence-based treatments like cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), and the Unified Protocol for Transdiagnostic Treatment of Emotional Disorders in Adolescents. These therapists are actively supported by clinical supervisors, including many teen specialists.Lyra employs therapists who specialize in supporting teens and exclusively use clinically proven, evidence-based treatments like cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), and the Unified Protocol for Transdiagnostic Treatment of Emotional Disorders in Adolescents. These therapists are actively supported by clinical supervisors, including many teen specialists