Full-Time

Customer Service Representative

Posted on 5/16/2024

SunSource

SunSource

1,001-5,000 employees

Industrial fluid power distribution and services

Industrial & Manufacturing
Food & Agriculture
Energy

Entry, Junior, Mid, Senior, Expert

Metairie, LA, USA

Required Skills
Communications
Customer Service
SolidWorks
Requirements
  • Good working knowledge of engineering principals, solid modeling, welding, and fabrication
  • Experience in utilizing Microsoft Office tools such as Word, Excel, SolidWorks, etc.
  • Knowledge of industrial hose, gasket, and piping products
  • Sales experience in industrial hose, gasket, and piping products
  • Ability to maintain customer accounts and take orders
  • Strong communication and problem-solving skills
Responsibilities
  • Sell industrial hose, gasket, and piping products
  • Maintain customer accounts and take orders
  • Enter orders and product quotes into the computer system
  • Estimate delivery dates and prepare sales orders
  • Prepare reports of business transactions
  • Work with account managers to keep account activities up to date
  • Make outbound prospecting calls to grow the market
  • Investigate and resolve customer problems with deliveries

SunSource specializes in industrial and mobile fluid power distribution, offering innovative solutions to reduce maintenance costs and increase productivity. Their comprehensive program includes design and engineering support, supply chain optimization, value-added services, and repair capabilities.

Company Stage

N/A

Total Funding

N/A

Headquarters

Addison, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

2%

1 year growth

10%

2 year growth

15%