Senior Customer Experience Specialist

Visiting GCI reps outline plan for new cell tower. Orin Pierson / Petersburg Pilot 1/2 During the community Q&A meeting last week in Petersburg, Megan Webb, GCI's senior director of corporate communications, points out the expanded coverage area that will be created by the GCI cell tower soon to be installed at 1111 S. Nordic Drive. Orin Pierson / Petersburg Pilot 1/2 During the community Q&A meeting last week in Petersburg, Megan Webb, GCI's senior director of corporate communications, points out the expanded coverage area that will be created by the GCI cell tower soon to be installed at 1111 S. Nordic Drive. Orin Pierson / Petersburg Pilot 1/2 During the community Q&A meeting last week in Petersburg, Megan Webb, GCI's senior director of corporate communications, points out the expanded coverage area that will be created by the GCI cell tower soon to be installed at 1111 S. Nordic Drive. For the better part of a year wireless communication infrastructure has been a topic of controversy and community engagement in Petersburg. The Central Council of the Tlingit and Haida Indian Tribes of Alaska has been pursuing three tower locations in Petersburg through its broadband initiative, Tidal Network, as part of a federally funded broadband expansion effort - a project that has drawn sustained opposition from a contingent of residents raising concerns about radio frequency emissions, tower placement near homes and schools, and the pace of development. That community opposition helped...

America's broadband networks continue to grow: Alaska. America's cable broadband providers continue to extend their advanced networks to every community across the country. % buffered * March 26, 2026 As America targets efforts towards connecting every community to robust broadband, cable providers continue to do what they have always done: build out their networks to reach as many Americans as possible. That mission looks very different in Alaska, where vast distances, extreme weather, and remote terrain make connectivity one of the toughest challenges in the country. From river deltas to isolated villages, expanding broadband in the Last Frontier often means going further than anywhere else. With network expansions continuing to happen across Alaska, here are a few examples of projects helping connect some of the most remote communities in the nation. To learn about other projects highlighted in previous blogs, be sure to check out NCTA.com. And to learn more about what it takes to deliver broadband to rural and far-out communities, watch NCTA's docufilm "Every Last Mile." In the Yukon-Kuskokwim Delta, GCI and Bethel Native Corporation have completed the first phase of the AIRRAQ Network, bringing fiber connectivity and 2.5 gig speeds to five remote Yukon-Kuskokwim Delta communities - Bethel, Platinum, Eek, Napaskiak and Oscarville. The project, which includes more than 400 miles of subsea, aerial and terrestrial fiber, will ultimately connect more than a dozen communities and close the digital divide for over 11,800 Alaskans. In Southeast Alaska, GCI and Cordova Telecom Cooperative are partnering on a 560-mile subsea fiber project between Cordova and Juneau, delivering fiber broadband to the remote community of Pelican and connecting Yakutat, Gustavus and Hoonah. Supported by more than $35 million in federal funding and additional private investment, the project strengthens network resilience while expanding connectivity across Southeast Alaska. On the Alaska Peninsula, GCI has launched 5G mobile service in the remote communities of King Cove and Chignik Bay, where residents also have access to 2.5 gig residential internet through the Aleutians Fiber Project. The project is bringing fiber connectivity to 13 communities across Kodiak Island, the Alaska Peninsula and the Aleutian Chain. King Cove's journey to connectivity is featured in NCTA's docufilm "Every Last Mile," highlighting the unique challenges of building broadband in communities accessible only by air and sea. Across Southeast Alaska, GCI has expanded its wireless network, launching 5G service in Petersburg and improving LTE coverage in Ketchikan, Kake, Metlakatla and Thorne Bay - coastal communities spread across Alaska's rugged Panhandle. Additional upgrades are planned as part of continued investment in the region. Get updates. Explore its exclusive articles and multimedia.

GCI to receive $121.2M in broadband infrastructure grants to improve connectivity in Alaska. March 17, 2026 The grants will fund infrastructure serving 18 Alaska communities ANCHORAGE, Alaska - In a significant step toward closing Alaska's digital divide, the National Telecommunications and Information Administration (NTIA) has approved Alaska's Final Proposal to distribute Broadband Equity, Access, and Deployment (BEAD) grant award funding to connect unserved and underserved locations. The Final Proposal, which includes $121.2 million for three GCI projects, represents the most significant broadband investment in Alaska's history. "The NTIA's approval of Alaska's BEAD Final Proposal is a major milestone for Alaska and is the culmination of a years-long effort by NTIA, the state, and telecommunications providers to create an infrastructure program that benefits Alaskans," said Billy Wailand, GCI Senior Vice President of Corporate Development. "We're incredibly grateful to Senator Murkwoski, Senator Sullivan and Congressman Begich for their close collaboration with NTIA, ensuring the BEAD program took into account Alaska's unique geography and telecommunications challenges. We're also thankful for Governor Dunleavy's leadership and the dedication of the Alaska Broadband Office in securing this funding to move Alaska's broadband future forward." The vast majority of GCI's BEAD grant funding will be used to expand the AIRRAQ Network, a partnership between GCI and Bethel Native Corporation (BNC), bringing gigabit broadband service and urban pricing to 16 additional communities in Western Alaska. These communities are: Chefornak, Goodnews Bay, Kipnuk, Kongiganak, Kwigillingok, Marshall, Mekoryuk, Mertarvik, Mountain Village, Nightmute, Pilot Station, Pitkas Point, Russian Mission, Saint Mary's, Togiak, and Twin Hills. This brings the total number of communities to be served by the AIRRAQ network to 29, with the first five communities including Bethel launched last year. "BNC's leadership, insight, and connection to the region remain absolutely essential to the continued success of the AIRRAQ Network," said Wailand. "Together, we're delivering a network shaped by community priorities and creating real, lasting opportunity across the region." GCI plans to connect BEAD-funded communities with new middle-mile fiber and existing high-capacity microwave extensions, deploying fiber-to-the-premises infrastructure within communities. "Our hybrid fiber and microwave design provides robust, reliable, and scalable connectivity in a cost-effective and sustainable manner that exceeds BEAD performance standards," Wailand said. "GCI is eager to start design, engineering, and permitting for this project, working closely with our community partners to ensure a network built to last that works for the region." GCI also received BEAD grant funding to build out additional fiber infrastructure in Anchorage and Eagle River, with plans to launch internet service in Ship Creek, Bear Valley, Rabbit Creek, and the South Fork of Eagle River. "GCI is excited to deliver high-speed, reliable Internet to more of our urban neighbors through combined investments by NTIA and GCI," said Wailand. "These projects shore up urban areas that today lack reliable, upgraded infrastructure that Alaskans expect and rely upon." Having received approval by NTIA, Alaska's Final Proposal now advances to the National Institute of Standards and Technology (NIST) for review. Headquartered in Alaska, GCI provides data, mobile, voice and managed services to consumer, business, government, and carrier customers throughout Alaska, serving more than 200 communities. The company has invested $4.7 billion in its Alaska network and facilities over the past 45 years. Through a combination of ambitious network initiatives, GCI continues to expand and strengthen its statewide network infrastructure to deliver the best possible connectivity to its customers and close the digital divide in Alaska. Learn more about GCI at www.gci.com. GCI is an independent publicly traded company (Nasdaq: GLIBA, GLIBK, GLIBB) Learn more at https://www.gciliberty.com/.