Associate Director of List Matching

Job Description

We are looking for a dynamic and analytical leader to oversee our target list matching operations within the market research team. The Director of List Matching at its core will be responsible for developing and implementing data matching strategies and assessing list match feasibility.

The Director of List Matching is a pivotal role for the organization and will serve as a subject matter expert for one of M3’s fastest growing products. Our ability to assess and deliver on market research target list projects is crucial, and this position will collaborate with our global teams to meet the standard.   

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Serve as a subject matter expert on all target list circumstances:
  • Participate in client discussions and provide feedback on target lists provided.
  • Collaborate with sales team to support client engagements, proposal development and project scoping efforts.
  • Troubleshoot on projects where list recruitment is behind on schedule
• Analyze list match results and provide feedback to internal teams on feasibility, concerns, or other feedback that teams should be aware of from the analysis.
• Define and maintain data matching standards, processes and best practices to ensure consistency and reliability of list match results.
• Collaborate with panel and custom recruitment teams to develop best practices when working through a client provided list.
• Work closely with clients and client service teams to understand research objectives and requirement and provide strategic guidance on data matching strategies and tactics for projects.
• Partner with engineering on developments to the existing list match tool to maximize efficiency from the list and vet other potential technology solutions for further improved performance.
• Liaise with Compliance team to ensure contractual agreements are in place and adhered to.
• Responsible for training and education when it comes to the list match product.

Qualifications

Education and Training Required:

• Bachelor’s degree or equivalency

Minimum Experience: 

• Minimum of 8 years market research experience in a project management, fieldwork/recruitment or feasibility assessment role.
• Must have at least 5+ years of dealing with target lists with prescribing habit data, or segmentation.

Knowledge, Skill, Ability:

• Understanding of list segmentation and prescribing habit data
• Thorough understanding of the market research fieldwork industry.
• The candidate must have exceptional written and verbal communication skills. This position requires the candidate to serve as a subject matter expert and will be required to communicate to both internal project stakeholders, as well as client facing. 
• Self-motivated and able to (re)prioritize tasks throughout the workday.
• Exceptional time management, organizational skills, attention to detail and ability to multitask.
• Well-developed analytical and creative problem-solving skills.
• The ability to work autonomously and in a team environment to successfully meet project specific and departmental objectives.
• Proficiency in analyzing business processes, eliciting requirements, and creating documentation (use cases, process flows, etc.)
• The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
• This candidate is expected to demonstrate enthusiasm and pride in constantly improving the quality of M3’s services. Serving as an internal advocate to monitor and ensure compliance with M3’s ISO quality management system. The candidate must adhere to all processes and relevant guidelines.