Sr Employee Programs Specialist

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

The Sr. Employee Programs Specialist will manage and oversee the company’s corporate recognition platform, including engagement, communications, reporting and working with platform vendor for continued improvement to enhance the team member experience.

Design, coordinate, communicate and execute various events and programs for Mr. Cooper team members across all office sites. In the position, the Sr. Specialist will work with external vendors and various internal business partners in planning events for all team members.  The Sr. Employee Programs Specialist will report to the Manager of Employee Programs.

Responsibilities, including but not limited to:

• Recognition Platform (Management/Communicate/Execute)
• Special Events & Projects – Executive/Team Events (Assist/Coordinate/Execute)  
•  Annual Incentive Trip (Assist/Coordinate/Execute)
• Company Store – Promotions, Special Orders, Inventory Control (Assist/Coordinate/Communicate)
• Seasonal Events (Assist/Communicate/Execute)

Qualifications:

• Bachelor's Degree in Business, Human Resources, Hospitality Management, Communications, Marketing or related field preferred
• Experience with management and execution of corporate recognition platforms.
• 4+ years coordination and planning experience for corporate events.
• Experience in coordinating group travel programs a plus. 
• Outstanding organizational and administrative skills. Collaborative and passionate about helping.
• Exceptional interpersonal skills, including written and verbal communication skills. Must be able to effectively interact with all levels in the company.
• Excellent time management skills. High energy, creative, outgoing, approachable demeanor and self-motivated.
• High proficiency in Microsoft Word, Excel and Power Point. Experience in Illustrator a plus.

Functional Job Skills:

• Ability to multitask
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment and 'think on your feet'
• Polished and professional demeanor with a great flexibility and out of the box mentality
• Self-driven
• Career-oriented

Functional Job Competencies:

• Team Member Focus: Works collaboratively with others, contributes to team goals, supports colleagues, and fosters a positive work environment. Values diverse perspectives and shares responsibilities to achieve collective success.
• Composure:  Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold thing together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
• Interpersonal Savvy: Relates well to all kinds of people, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Organizing: Can marshal resources (people, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Job Requisition ID:

023775

Job Category:

Corporate & Social Responsibility

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Additional Posting Location(s):