Human Resources Benefits Administrator

Department: Human Resources

Job Summary 

The Benefits Administrator is responsible for the day-to-day management of the company’s health, welfare, and retirement plans. This role focuses heavily on the "back-end" of benefits administration, ensuring that the ADP Workforce Now system is accurately configured, data is synchronized with external carriers, and financial billing is reconciled with 100% accuracy. Serve as the primary administrator for the HRIS, responsible for system configuration, updates, and maintenance.

• Act as the primary technical lead for the ADP WFN Benefits module, including building/updating plan structures, eligibility rules, and deduction codes.
• Manage the automated file feeds (EDI) between ADP and insurance carriers. Monitor for error reports, troubleshoot transmission failures, and resolve data discrepancies.
• Conduct monthly audits of all benefit invoices (Medical, Dental, Vision, Life/Disability, etc.). Reconcile carrier billing against ADP payroll deductions to ensure the company is only paying for active participants.
• Lead the technical setup and post-enrollment audit of the annual Open Enrollment period. Verify that all employee elections correctly transitioned from the enrollment portal to the carriers and into the payroll system. Identify and implement process improvements to enhance the efficiency and effectiveness of HR-related tasks and workflows through the HRIS.
• Manage the tracking and reporting of ACA-eligible hours and the year-end generation of 1095-C forms within ADP. Manage ADP file feeds for open enrollment.
• Coordinate with the HR Manager on disability and FMLA leaves. Manage leave tracking and ensure the accuracy of all benefit calculations.
• Assist with the preparation of data for Form 5500 filings, Medicare Part D, non-discrimination testing, and Summary Annual Reports (SAR).
• Ensure data accuracy for COBRA notifications sent to Third-Party Administrators (TPAs).
• Address user inquiries, troubleshoot system issues, and offer guidance on best practices.
• Stay informed about industry best practices and HRIS advancements.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field (preferred).
• 3–5 years of experience in Benefits Administration, with a strong emphasis on HRIS management.
• Required expertise in ADP Workforce Now. Must be proficient in the ADP Benefits module, reporting, and file feed monitoring. ADP experience required.
• Advanced Excel skills (Pivot Tables, VLOOKUPs) are required for high-volume data auditing and invoice reconciliation.
• A "systems-thinking" mindset with a high degree of accuracy when handling sensitive financial and personal data.
• Must be an enthusiastic self-starter, flexible, able to multi-task and delegate or handle responsibilities with minimal supervision.
• PC proficiency required.
• Ability to handle sensitive and confidential information appropriately.
• Strict adherence to HIPAA and PHI protection standards.

Working Conditions

Office environment with moderate noise level; able to work flexible hours and travel to other Conner Strong & Buckelew offices and company events as needed.

Salary for this position ranges from $65,000.00 - $75,000.00. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. 

Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, and PTO. 

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